Human Resources Data Entry
Resume:
Lakita Walker-Davis
***** ******** **. *******, ** 30228
**************@*****.***
SUMMARY
Outgoing, honest, hard-working and attentive individual with a plethora of experience in various fields of work. Seeking to secure a position in the Human Resources and Business Management fields that will allow me the opportunity to demonstrate the highest degree of professionalism, innovation and excellence in workplace interactions. My goal is to leverage my career and expand my level of experience while simultaneously fulfilling my desire to help others and be a stellar employee.
SKILLS & ABILITIES
● The ability to identify and resolve employee concerns
● Ability to work in teams and coordinate work efforts
● Strong organization and communication skills
● Ability to manage multiple priorities and projects efficiently
● Years of experience with Microsoft Office: Word, Excel, PowerPoint and Outlook
● Extreme accuracy and attention to detail and data entry standards
● Experience with onboarding, training, and out-processing
● Superb leader who takes initiative but also knows how to follow directions meticulously\ EXPERIENCE & TRAINING
Sales Manager, Regional Acceptance Corporation (02/2018 to Current)
● Create, manage and execute plans to increase sales and conversion percentages
● Train, motivate and evaluate coworkers
● Gauge store performance by monitoring weekly, monthly and quarterly performance and financial reports
● Review expired accounts and respectfully communicate with customers to promote timely payments
● Recruiting through various job seeking platforms
● Educate referred customers on rent-to-own transactions, including pricing options, features and benefits
Operations Manager, PVH (10/2015 to 02/2018)
● Accomplishes warehouse operations as it pertains to human resource objectives
● Recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
● Meets warehouse operations financial objectives by forecasting requirements, preparing an annual budget, and scheduling expenditures
● Develops warehouse operations systems by determining product handling and storage requirements
● Planning, monitoring, appraising, and reviewing job contributions as well as compensation actions
Manager, TitleMax (02/2010 to 10/2015)
● Direct day to day activities to include banking, scheduling, staffing, and ensure compliance of state laws and TitleMax policies
● Make direct contact with all customers while directing them to appropriate staff to handle transactions
● Handle all customer exception needs and assist them with a plan to get back in contractual compliance
● Excellent verbal and written communication skills
● Responsible for setting and achieving store financial goals, to include collections and acceptable charged off accounts
● Close every loan with customers to guarantee company standards are understood and agreed to by clients
EDUCATION
Colorado University
Master’s in Business Administration (MBA)(2019)
Purdue University
Bachelor’s in Psychology(BS)(2016)
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