Project Management Manager II

PROFESSIONAL

SUMMARY

Dedicated Industry professional with a history of meeting company goals

utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

ACCOMPLISHMENTS

Achieved a decade of retaining a 140 + client book of business while staying below company benchmark for churn rates under .025% with knowledge,accuracy and efficiency delivering to my clients everyday. SKILLS

Project Management

Emotional Intelligence

Organizational Development

Time Management

Effective Communication

Problem Solving

Goal Setting

Performance Metrics

Performance Analysis

Financial Forecasting

Stakeholder Engagement

Adaptability

Process Improvement

Technical Proficiency

Cross-functional Collaboration

Influencing Skills

Conflict Resolution

Team Leadership

Analytical Thinking

Coaching and Mentoring

WORK HISTORY

Sr. Performance Manager II / Cox Automotive Inc. - Oakbrook Terrace, IL / 10.2012 - 01.2023

Improved organizational efficiency by implementing performance management systems and streamlining processes.

Developed strategies for optimizing individual and team performance, resulting in higher productivity levels.

Led cross-functional teams to achieve business objectives and improve overall operational performance.

Designed and implemented customized training programs for enhancing employee skills and competencies.

Enhanced employee engagement through regular feedback sessions, recognition programs, and career development initiatives. Implemented performance measurement tools that enabled accurate tracking of progress towards established goals.

Collaborated with senior leadership to align individual objectives with organizational priorities, ensuring a unified approach to achieving targets.

Provided coaching services to employees at various stages in their careers, empowering them to reach their full potential while contributing positively to the company''s goals.

RICK JACOBS

***********@*****.*** 682-***-**** Fort Worth, TX 76134 WWW: Bold Profile Developed strong partnerships with external stakeholders, including clients, vendors, and industry experts, ensuring an ongoing exchange of best practices and performance insights.

EDUCATION

University of North Texas - Denton, TX / 05.1990

Bachelor Of Arts & Science: R/TV/Film

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