Abhishek Raj

Tracy, CA ***** 510-***-**** ad2zkr@r.postjobfree.com

Available to start immediately.

PROFESSIONA

L SUMMARY

• 11 years of expertise in Project Management, Business Operations and Resource Management.

• Streamlined cross-functional communication between design, development, and testing teams, boosting project efficiency.

• Experience of executing projects with all aspects of Software Development lifecycle using different project methodologies like Agile and Waterfall.

• Coordinated distributed teams, effectively managing timelines, and reducing project costs.

• Ability to understand customer’s business model and proactively create opportunities to drive value.

• Analytical and goal-oriented manager with expertise in process improvement, resource optimization, and profit margin maximization through critical thinking, outstanding organizational abilities, and thorough knowledge of resources' capabilities and availability.

• Manage Talent Planning, Forecasting, and Staffing, promoting both employee satisfaction and revenue by ensuring maximum deployment of the company's employees into successful engagements.

• Dependable and well organized with a successful track record of collaborating with key stakeholders.

• Confident and decisive under stressful conditions with a proven record of excellence and dependability

• Well versed in SOWs and vendor management

• Efficient in compiling, analyzing, and publishing the information with ability to work independently and efficiently.

• Developed sophisticated Tableau dashboards and reports using the best practices.

• Created detailed reports and summary levels, operational metrics, and dashboards.

• Well versed with business process improvement and continuous improvement techniques.

SKILLS

• Project Management

• Utilization Management

• Operations Management

• Performance Management

• Business Strategic Planning

• Margin improvement

• Reporting using Tableau.

• Microsoft Excel

• SQL

• Business Process Improvement

• Forecasting

• Resource Optimization

• Budgeting

• Integrated Workforce Management

System

• Risk Management

• Sprint planning

• Jira

• Agile, Waterfall

• Quality assurance and management

• Data analysis and Visualization

CERTIFICATIONS CERTIFIED SCRUM MASTER, Undergoing PMP training plan to get certified in a month WORK

HISTORY

PROJECT MANAGER 05/2022 to 12/2023

Tata Consultancy Services Santa Clara, CA

• Worked with cross functional teams to identify cross team dependencies and facilitated meetings.

• Tracked and communicated release progress, tracked project finances.

• Facilitated release planning sessions, collaborated with team and business owners.

• Coordinated and participated in all project discussions starting from requirement gathering, development to QA, UAT and production rollout.

• Responsible for release planning, resource planning, retrospectives, risk mitigation

• Assist product owners with backlog grooming, prioritization, estimation and establishing acceptance criteria.

• Implemented process improvement techniques following lean six sigma methodologies.

• Documented business process workflows using flowcharts and swimlane diagrams. RESOURCE MANAGER 05/2022 to 12/2023

Tata Consultancy Services Santa Clara, CA

• Responsible for the RMG and Talent Management function, which includes talent planning, recruiting, bench management, and maintaining a healthy Supply chain model aligning to the business demand.

• Provide project leadership, assemble cross functional teams, define roles and work direction and provide regular feedback.

• Collaborate with discipline leads and global resource management group to ensure target utilization of regions and offer career development opportunities.

• Monitored project profit margin and identified at risk projects by utilizing initial project pricing and current staffing and forecasted hours.

• Expertise in staff management and career development

• Demonstrated critical thinking and analytical abilities: generate and maintain all resource management reports and analytics including utilization and demand / supply gaps.

• Provide data input for workforce strategy, maintain resource forecasts and monitor implementation of the departmental workforce strategy Regularly pulling, reviewing, and analyzing sales and utilization data for trends, reviewing with leadership and recommendation solutions.

• Responsible for all non-billable tracking, utilization management, regional resource dashboard, recruitment tracking, and daily/ weekly/ monthly status updates.

OPERATIONS MANAGER 07/2011 to 06/2020

Tata Consultancy Services Bangalore

• Head of Operations for Banking Clients - Risk Analyst & Strategic Planner for Over 800 Resources:

• Collaborate with clients to discuss contracts, payments, new business, and coordinate quarterly revenue meetings, governance meetings, and vendor management meetings.

• Conducted Weekly meetings to discuss about revenue and margins with relationship managers and delivery managers.

• Contributed significantly to the contract's completion and the rate negotiations for the engagements considering organizational internal legal and financial policies.

• Business planning at the business unit level for several clients for the upcoming fiscal year

• Examining the revenue, growth, cost, gross and net margin, collections, business pipeline, and conversion targets set by Corporate for one or more years.

• Examining the discrepancy between the target and anticipated numbers to identify areas that need to be improved to reach the real goal.

• Monitoring important operational parameters such as Offshore Leverage, Senior- Junior Ratio, Attrition, Gross Margin and Outstanding Invoices.

• Monitoring the outstanding invoices and collections.

• Proficient in business process improvement following lean six sigma methods. EDUCATION

Master of Science Business Analytics 05/2022

North Dakota State University, Fargo, ND

Bachelor of Engineering Electronics and Communication 06/2011 Sir M Visvesvaraya Institute of Technology, Bangalore MASTERS

COLLEGE

PROJECT

RDO Potato Farming Data Analysis

• Data analysis for Research & Development wing of a Potato farming firm

• Performed all necessary data analysis steps from Data cleansing, Data pre- processing, transformation, model building.

• Data Visualization by building reports using Tableau.

• Implemented solutions using analytics methods for storage and supply.

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