EARLINE MATTHEWS
CHICAGO, IL 60612
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OBJECTIVE:
DEDICATED AND CUSTOMER-ORIENTED COLLEGE STUDENT WITH A STRONG BACKGROUND IN CUSTOMER SERVICE AND RETAIL. SEEKING TO LEVERAGE MY EXPERIENCE AND SKILLS TO CONTRIBUTE TO A DYNAMIC TEAM AND PROVIDE EXCEPTIONAL SERVICE TO VALUED CUSTOMERS.
EDUCATION:
ASSOCIATE DEGREE IN PROGRESS
SOUTHERN NEW HAMPSHIRE UNIVERSITY
RELEVANT COURSEWORK:
- BUSINESS COMMUNICATION
- PRINCIPLES OF MANAGEMENT
- MARKETING FUNDAMENTALS
- CUSTOMER RELATIONSHIP MANAGEMENT
WORK EXPERIENCE:
HOUSEKEEPER
UIC - CHICAGO, IL
MARCH 2021 TO DECEMBER 2021
- PROVIDED THOROUGH CLEANING AND SANITATION SERVICES IN AN OFFICE ENVIRONMENT
- ASSISTED IN MAINTAINING CLEANLINESS AND ORGANIZATION OF VARIOUS FACILITIES
- SUPPORTED WITH LAUNDRY AND INVENTORY MANAGEMENT
CVS CASHIER
CVS HEALTH RETAIL - CHICAGO, IL
JUNE 2019 TO FEBRUARY 2020
- DELIVERED EXCEPTIONAL CUSTOMER SERVICE BY ADDRESSING INQUIRIES AND PROCESSING TRANSACTIONS
- HANDLED CASH REGISTERS AND ENSURED ACCURATE HANDLING OF FINANCIAL TRANSACTIONS
- MAINTAINED A CLEAN AND ORGANIZED CHECKOUT AREA
FINANCE CASHIER
VILLAGE OF OAK PARK - OAK PARK, IL
OCTOBER 2017 TO JANUARY 2018
- MANAGED DATA ENTRY AND CASH HANDLING RESPONSIBILITIES
- RESOLVED CUSTOMER CONCERNS AND PROVIDED SUPPORT IN LOCATING MERCHANDISE
- OPERATED CASH REGISTERS WITH PRECISION AND ACCURACY
SKILLS:
- CUSTOMER SERVICE
- CASH HANDLING
- TEAM COLLABORATION
- RETAIL SALES
- FOOD PREPARATION AND SERVICE
- CLEANING AND SANITIZATION
- OFFICE ADMINISTRATION
- INVENTORY MANAGEMENT
- DATA ENTRY
- PROBLEM RESOLUTION
CERTIFICATIONS AND LICENSES:
- FOOD HANDLER CERTIFICATION
LANGUAGES:
- ENGLISH (FLUENT)