KAYALVIZHI RAVI

Phone: +1-945-***-****

E-mail: ad2zhi@r.postjobfree.com

Summary

Windows & VMware Administrator

Experienced Information Technology Engineer with 9+ years of IT expertise in the delivery of both infrastructure and operational support. Enjoy working in a fast-paced, high-volume environment while maintaining attention to detail. Recognized as a quick learner with great ability to adapt and excel in each new position and environment.

Technical Skills:

Virtualization Products

VMware ESXi, 6.0, 6.5, 7.0

Server Platforms

Windows Server 2003/2008/2012/2016/2019/2022

Languages

C, C++, Java, PowerShell Scripting

Other Tools

ServiceNow, SCOM, SolarWinds.

Certifications:

MCTS-Server 2008 Active directory Configuration (70-640)

Current: TATA Consultancy Services

Duration

11/02/2019 to till date

Technology

Windows and VMware Administrator.

Role

Transition/Team Lead

Previous employer: Cognizant

Duration

6 Months (21/12/2015 to 22/06/2016)

Technology

Server Administrator (Windows, VMWare and Citrix)

Role

Technical Lead

Previous employer: Hewlett Packard Enterprises

Duration

4 Years 3 Months (From 26/09/2011 to 18/12/2015)

Technology

Windows, VMWare & Citrix Server Administrator

Trainings:

Server 2003, Server 2008 and Server 2008R2 by SansBound contributed by HP. (Sep 2011 – Nov 2011)

Basic Networking by SansBound contributed by HP

Linux Basics by SansBound contributed by HP

Professional – Project Experience:

I have handled 5 Globe projects – Airbus, TNT, Patheon Healthways, Ascena Retail & Sainsbury

Project Details:

Client 5: Sainsbury (Windows and VMware Administrator)

UK Client (May 2021 – Till Date):

Taken transition from one of the UK based retailer clients and led 12 members team at offshore

Completed transition and went go live on time.

Maintain and implement technical documentation and operational procedures to support day-to-day operations.

Resolved vulnerabilities in stack to fulfill gap and provide on time deliverables to customer.

I was able to hone my skills with automation technologies such as PowerShell to find ways to more efficiently complete day-to-day admin tasks.

Design and deploy more than 300 Windows 2012, 2016, & 2019 servers on a physical and Virtual environment.

ESXi Hosts upgraded from 6.7 to 7.0 to 7.0.3 project successfully.

Completed the Vcenter upgrade from 6.7 to 7.0.

Hands on experience Veeam Backup tool

Designed, and implanted Ivanti patching tool.

Worked on Cisco UCS Manager, UCS Central to build service profile and templates.

Dell CMC firmware version has been upgraded to all store servers

Managed the overall new server installation, configuration & maintenance of application servers and databases also managing DNS, DHCP in Active directory environment.

Ensuring the availability of servers and providing support to the customers.

Monitor the Server devices through science logic & Solarwinds, SCOM

I was able to hone my skills with automation technologies such as PowerShell to find ways to more efficiently complete day-to-day admin tasks.

Troubleshooting all kinds of server related issues.

Responsible for the design, implementation, and ongoing support for the VMWare environment. This will include troubleshooting issues with hardware vendors and VMWare.

Build Virtual machines based on the customer requirements, day to day administration of virtual machines which includes Disk extension, CPU and Memory increase, Cloning, vMotion and P2V Conversions using VMware vCenter Standalone Convertor

Prepared many documents for Data center migration.

Maintaining ESX and ESXi hosts through the VMware Virtual consoles.

Troubleshooting issues relating to v motion such as compatibility issues with the help of event log.

Setting up Users and Groups for access to the Virtual Center.

Moving VM’s from one LUN to another LUN using Storage VMotion.

Performance tuning of VMware servers, Virtual sessions, and management of server resources between Virtual Machines.

Migrating of Virtual Machines using VMotion

Performing Snapshots, Cloning, Cold Migrations and Hot Migrations

Creating Templates from VM’s, deploy VM’s from templates and allocate resources.

Team Management

Holds the distinction of enhancing efficiency & customer satisfaction through complex restructuring geographically diverse IT groups into a Global Team rebuilt the team from ground-up including hiring & equipping personnel for a rapidly growing infrastructure and meeting increasing demands from multiple business units.

Led a 12-member team for 2 years

Client 4: Ascena: (Windows and VMware Administrator)

US Client (Feb 2019 – April 2021)

Completed the P2V project for more than 100 servers within the timeline.

Have a good hands-on experience in V2V Conversion.

Migrated legacy File servers from windows 2003 to 2012.

Design and deploy more than 500 Windows 2008, 2012 and 2016 servers on a physical and Virtual environment.

Managed the overall new server installation, configuration & maintenance of application servers and databases also managing DNS, DHCP in Active directory environment.

Ensuring the availability of servers and providing support to the customers.

Monitor the Server devices through Vrops & Solarwinds.

Level 1.5 knowledge in VRA Automation

Managing the server inventory through Device42

Participating Change meetings for various changes and break fix.

Build and architect the shavlik patching tool

Applying the windows patches using Shavlik & WSUS.

Worked on Globalscape EFT, created functional event rule to transfer the data from source to destination.

Primarily working on Projects and FrontRange incident requests from various issue.

I was able to hone my skills with automation technologies such as PowerShell to find ways to more efficiently complete day-to-day admin tasks.

Troubleshooting all kinds of server related issue.

Build Virtual machines based on the customer requirements, day to day administration of virtual machines which includes Disk extension, CPU and Memory increase, Cloning, vMotion and P2V Conversions using VMware vCenter Standalone Convertor

Prepared many documents for Data center migration.

Maintaining ESX and ESXi hosts through the VMware Virtual consoles.

Troubleshooting issues relating to v motion such as compatibility issues with help of event log.

Setting up Users and Groups for access to the Virtual Center.

Moving VM’s from one LUN to another LUN using Storage Vmotion.

Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.

Migrating of Virtual Machines using Vmotion

Performing Snapshots, Cloning, Cold Migrations and Hot Migrations

Creating Templates from VM’s, deploy VM’s from templates and allocate resources

Client 3: Patheon Healthways (Technical Lead - Citrix Administrator):

Worldwide Customers (Dec 2015 – Apr 2016)

Coordination with clients to work on new Citrix farm setup.

Working on incident tickets and work order requests and resolve them within a defined SLA.

Resolved most complex issues related to Citrix components (Web Interface, XML Broker, Load Evaluator, IMA, and Data store)

Configuration of Citrix server policies, Load Management and Printers in the Farm.

Prepared RCA analysis for Sev1/2 incidents and permanent resolution

Accountable for Change / release planning and implementation, considering Risk and impact to the environment

Maintain Citrix Data store, license servers, and Zone Troubleshooting VDI user related issues.

Proactively communicate with Service Delivery Managers (Onshore & Offshore) about major issues and drive them to closure.

Client 2: TNT (Citrix Administrator):

TNT: The People Network, Worldwide Customers (March 2015 – Dec 2015)

Managing and supporting the Citrix XenApp 6.5and 7.6 Farm, Testing, implementing, and maintaining applications in Citrix Environment.

Working on migration of Citrix XenApp global Platform from legacy versions to the latest XA 7.6

Installation of Citrix MetaFrame Presentation Server Versions and XenApp6.0,6.5 & 7.6

Monitoring & Troubleshooting issues through Citrix Studio & Desktop Director

Creating Xendesktop sites & publishing Xendesktops to users and creating catalogs & Users groups.

Health checking all Citrix servers, if any issues will coordinate to windows team to bring up the servers.

Working on incident tickets and work order requests and resolve them within a defined SLA.

Generating reports on Application, sessions, and servers by using edge sight.

Managing, Resetting & deleting the user sessions when required. And recreating user roaming profile.

Troubleshooting of web interface and configuration of secure gateway, ICA client configuration and management, interacting with users to resolve day to day issues.

Tools Handled: HPSM9

CMDB Tool: ESL

Client1: – Airbus Military, Head office in Toulouse, France, Germany & UK Customers (Nov 2011 – Feb 2015)

Windows, VMware & Citrix Server Administrator

Part of Airbus Wintel team, HP-SAD team, S – Server; A - Application; D – Database. With a team size of 24.

Tools Handling: Semaphore Incident Tool, Magic Work Order Requests, SFMA Tool.

CMDB Tool: Managhas. Troubleshooting all kinds of Production, Validation and Integration server related issues during Incidents and Major incidents which includes,

Process and Service-Related Issues. Managed Users accounts and permissions; managing Policies for Users & upon transferring of Files. O VSS Backup Failure Related Issues.

Upon checking CPU Usage, Event Viewer Logs and Performance of the server.

Server Reboot Process via RILO, MMC & RDP and in some cases we will request for Manual Reboot with Proper Notification and by keeping the Server in Maintenance Mode. Disk Space Issues.

Involved in Troubleshooting of Server, Workstation issues and Administration of Printers (Network and Local)

Managed the overall new server installation, configuration & maintenance of application servers and databases also managing DNS, DHCP in Active directory environment.

Managed Installation of Windows 2003 Servers to serve as file, print and application development servers supporting.

Handled Installation, Configuration and Troubleshooting of Windows Server 2003 & 2008.

IIS 5.0, 6.0 - Creating/Configuring / Deleting Websites.

Ensuring the availability of systems and providing support to the customers.

Spearheaded all technical support & troubleshooting operations to clients within defined OLA and assisted in achieving monthly and daily targets.

Tools Handled: Semaphore Incident Tool, Magic Work Order Requests, BMC Remedy and SFMA Tool

CMDB Tool: Managhas

Education:

Bachelor of Engineering in Electricals and Electronics

Panimalar Engineering College, Anna University, Chennai

10th and 12th Matriculation

SSKV Matric Higher Secondary School, Kanchipuram (Full Time)

Personal Profile: -

Date of Birth: 12-04-89

Marital Status: Married

Work Permit: EAD

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