SUMMARY Experienced professional with advanced customer service skills.

Flexible, personable and strong communicator with specialism in food and beverage industry. Committed and responsible team player. WORK E X P E R I E N C E

Hotel tigersroare

Jun 2013 - Present

Kerala

SENIOR CAPTAIN

. Ran extensive customer service training, including customer greetings, complaint resolution and

interpersonal skills. • Participated in client meetings, offering expertise in F&B pricing, operations and

caterin options. • Resolved customer issues, working with kitchen and bar staff to compensate guests.

City Avenue Hotel

Jun 2009 - Dec 2011

Dubai

CAPTAIN

• Planned rotas to maintain high service levels while minimising payroll costs.

• Handled customer concerns and escalated major

issues to supervisor.

• Developed ongoing programmes using good team

communication and collaboration.

WACASCO

Dec 2006 - Dec

2008

SULTATE OF

OMAN

CHEF DE PARTIE

• Sliced fruit and vegetables for various menu items and stored for later use at proper temperatures.

• Followed strict health and safety guidelines in

kitchen.

• Developed menus and created new dishes based on

trends and seasons.

Hotel bell

May 2004 - Mar

2006

Thoothukudi

COMMIS III

• Adapted food preparation methods to meet vegan,

vegetarian and gluten-free dietary requests.

Regularly conducted deep cleans of kitchen and

storage areas to maintain hygiene.

• Managed ingredient deliveries and stock rotation, maintaining optimum product qualit

E D U C ATION

Govt. Boys Hr. Sec.

School

2023

Pattukkottai

SSLC

Govt. Boys Hr. Sec.

School

2023

Pattukkottai

Tamilnadu

Polytechnic College

2004

Madurai

HIGHER NATIONAL DIPLOMA

PASSPORT D E T I L S

Dec 2015 - Dec 2025

PASSPORT ISSUE

DATE

PASSPORT NO :N5421872

S K I L L S

Customer Service Operations

Written Communication Food Preparation

Communications Customer Service Training

Stock Rotation Food Quality

L A N G U AGES

English

AR

HINDI

TAMIL

MALAYALAM

R A

R A J E N D R A N A N A N D R A J

F & B S E R V I C E

Pattukkottai,

Thanjavur,INDIA,614601,

Pattukkottai, India

+918********* ad2zh6@r.postjobfree.com

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