EDUCATION AND TRAINING

Yanka Kupala Grodno State University Belarus, Grodno Graduated 05/2014 Bachelor of Science

SUMMARY

Sales professional with seven years’ experience meeting sales goals. Proven performance using CRM software to deliver business results. Increased client base by more than 50%. Retained current and new clients with less than 2% client attrition. Sunglass store manager responsible for complete store operations including selling products and accessories. Collaborate with multiple levels of the organization to drive ROI. Fluent in Russian and advanced English speaker.

EXPERTISE

Sales and Marketing

MS Office Product Suite

Target Account Selling

CRM Software

WORK EXPERIENCE

Cashier Sunglass Shop - ORLANDO, FL 04/2022 - Current

Operate cash register or POS system to receive payment by cash, check and credit card.

Answered customer questions and provided store information.

Help customers find specific products, answered questions and offered product advice.

Trained new team members in cash register operation, stock procedures and customer services.

Manager Tribute - Minsk, Belarus 03/2014 - 10/2021

Utilize customer service standrds and resolved customer problems to uphold quality service.

Sign contracts with new clients

Increase sales by holding various promotion, special conditions for large customer

Leverage leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.