MINTU ELSA ABRAHAM

ad2zdn@r.postjobfree.com +1-267-***-**** Philadelphia, PA,19116

https://www.linkedin.com/in/mintu-elsa-abraham-a53b89153/ PROFILE SUMMARY

Experienced IT service professional with 4.5 years of expertise in pertinent technologies, encompassing Linux/Unix Administration, the monitoring of backend applications, and system configuration. TECHNICAL SKILLS

Proficient in Red Hat Enterprise Linux, CentOS,

and Ubuntu

Skilled in Kubernetes.

Experienced in Git (GitHub)

Competent in Nagios

Knowledgeable in MySQL

Proficient with Apache.

Familiar in shell scripting

Well-versed in TCP/IP, SMTP, HTTP, DNS, SSH,

Telnet, and FTP

PROFESSIONAL EXPERIENCE

06/2021 – 03/2023

Trivandrum, India

Allianz Technology SE, Analyst- Application Operations

•Administering Microfocus, Patrol, and Control-M

• Addressing problems within BMC Patrol, True Sight, and X-matters Monitoring Tool

•Proficiency in Change and Incident Management

•Monitoring of Backend Applications and Linux Servers

• Deploying backend Test, Pre-production, and Production environments as dictated by business needs

•Managing L2 operational responsibilities and Linux Administration

• Installation, configuration, and management of Linux applications essential for backend systems

•Supervising and overseeing installed systems to ensure maximum availability

• Demonstrated ability to work effectively both autonomously and as part of a collaborative team.

06/2018 – 06/2021

Trivandrum, India

Syntrio Technologies Pvt Ltd, Linux System Administrator

• Proficiently troubleshoot and resolve web hosting issues encompassing Security, Mail, DNS, Apache, Database, Firewall, Spamming, and Spoofing

•Demonstrate expertise in SSL installation and management

• Possess knowledge of R1soft for efficient backup procedures, including single file and complete account restoration

•Skillfully install and update packages on Red Hat Linux Servers utilizing RPM and YUM

•Execute account migrations between Linux servers with precision

• Diligently address technical inquiries from server administrators and customers via ticketing systems and chat support

•Proactively monitor servers, including the reduction of server load, abuse mitigation, and tracking the source of spam and spoofed emails, as well as identifying and countering DDOS attacks

•Manage issues related to DNS, website, email, and databases

• Competently handle technical queries and challenges related to control panels such as cPanel/WHM, DirectAdmin, CWP, and Plesk

•Provide 2nd and 3rd level technical support and effective troubleshooting for both internal and external clients.

EDUCATION

Bachelor of Technology - Electronics and Communication, College of Engineering Adoor, India

ACCOMPLISHMENTS &

CERTIFICATIONS

DevOps Engineer - Edureka

Jira Fundamentals Badge - Atlassian University

Red Hat Certified System Administrator

(RHCSA) – RHEL7.

Red Hat Certified Engineer (RHCE) – RHEL7,

Certificate Number: 170-216-139

LANGUAGES

English

Hindi

Malayalam

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