Project Management Senior Manager
Resume:
DEXTER PRINCE
PROGRAM/PROJECT MANAGEMENT PROFESSIONAL
CONTACT
************@*****.***
dexterprince.com
PROFILE
Industry leader with experience in software implementations, technology development, product and project management gained with leading Telecom, Cable and Finance firms in the US. Successfully delivered multi-vendor implementations for various clients across Plan, Build, QA and Operate stages. SKILLS
PROGRAM MANAGEMENT
AGILE (JIRA)
CONFLUENCE PPM
API ANALYSIS/MAPPING
KANBAN/SCRUM
ROADMAPPING
RISK MANAGMENT
EXPERIENCE
Senior Manager – Capgemini INVENT
2022-2023
As Program/Engagement lead, managed key engagements for telecom and IT operators related to B2B and B2C core business transformations. Drove blended teams of management consultants, experience designers, technology and data strategists to deliver according to plan. Provided technical leadership to junior level resources. Drove delivery of project deliverables and communication to stakeholders. Senior Consultant – Deloitte/Hitachi/Accelavue
2016-2022
Translated business needs into clear and concise functional and/or technical requirements and solution definition for customer service overlay application. Evaluated and resolved issues related to the requirements throughout the project lifecycle including API sourcing and mapping.
Lead reviews with the client as well as internal groups for the project technical deliverables.
Facilitated working sessions with clients to review and assess process improvement opportunities.
Program Manager – Cox Communications
2011-2016
Managed more than $20M in projects and initiatives rolling into the Marketing and Sales Operations Transformation Program.
Defined operational work readiness and staff augmentation plans for team. Managed CAPEX/OPEX project budgets and forecasts for organization. Worked with business operations to develop business case and track investment to expected return via portfolio analysis.
Handled escalations and senior level risk mitigation communication plans Communicated functionality, results and status updates to impacted stakeholders. EDUCATION
Morehouse College
Bachelor of Science
Spanish and Education
Aft Systems
Six Sigma - Green Belt Certification
University of Georgia
Diversity, Equity and Inclusion –
ISO30415 Certification
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