EDSANTB.BAUTISTA
Block*Lot*CaliwagStLetticiavilePinagbuhatan
PasigCity
MobileNo.:+639*********
EmailAdd.:ad2zbu@r.postjobfree.com
CAREEROBJECTIVE
• TosucceedinanenvironmentofgrowthandexcelenceandearnajobWhichprovidesmejob satisfactionandselfdevelopmentandhelpmeachievepersonalaswelasorganizational goals.
QUALIFICATION
• Self-motivated,initiative,maintainsahighlevelofenergy.
• SpokeForeignLanguage.
• ComputerLiterate.
EDUCATIONALBACKROUND
TertiaryDegree
Course : ComputerProgrammingNCIV
School : AsianInstituteofe-Commerce
AlaminosCity,Pangasinan
YearAttended : 2011-2013
Course : I.TSoftwareDevelopment
School : AMAComputerlearningCenter
SanJoseDelMonte,Bulacan
YearAttended : 2010-2011
Course : BS-Nursing
School : OurLadyOfFatimaUniversity
120McArthurhighwayValenzuela,City
YearAttended : 2008-2009
SecondaryDegree
School : SanJulianSta.MariaNationalHighSchool
Sta.mariaMoncada,Tarlac
YearAttended : 2003-2007
PrimaryDegree
School : StaMariaElementarySchool
Sta.MariaMoncada,Tarlac
YearAttended : 1997-2003
PersonalBackround
DateofBirth: October31,1990 Religion:IglesiaNiCristo Citizenship : Filipino Height:5’10
Gender : Male Weight:59kg.
Status : Single
WorkExperience
November2015-July2016 CalCenterAgent
Convergys(AT&Tdigitalassistancecenter)EastwoodLibis
Answeringphonecalforlinkingprocessfromoneaccounttoanother
Processapaymentforuversebil,directvanddsl
Provideaverbalpasswordiftheothercompanydoesn’thaveoptiontoresetit
Walkthechthrutoaccessonline
Checkingthedatausageontheirservices
Unlocking level2forasuspiciousfraudontheiraccount August2016-February2022CalCenterAgent
TelusInternational(Financialservices)Cubaocity
• AnsweringaphonecalbyActivatingaDebitCard
• Processcardtocardtransferonthesamedebitcarduser
• technicalissuebywalkthecustomerthrutoaccesstheiraccountonline
• LinkadebitcardToPaypaluser
• Fileaclaimforauthorizedandunauthorizedtransaction
• Reviewatransaction
• Orderacardwhentheyreportedlostorstolen
February2022-October2022CalCenterAgent
TranscomWorldwide(SamsungUSTechSupport)
Troubleshootingstepbysteptohelpthecustomersissueoftheirdevice.
Walkthecustomerthruonhowtonavigatethedevice.
Createatickettosendatechnicianforarepairandoffersales.
Checkingthestatusofticket.
November2022-January2023LogisticSupplyChainCoordinator AcquireBPO(HubGroupLogistics)PasigCity
Monitorsupplychainsandshipments.
Engageinregularcommunicationwithclients.
Ensuretimelyschedulesforclientorders.
Maintainaccurateandconsistentrecords.
Addresserrorstopromoteclientsatisfactio.
Manageinventorydatabases.
Communicatewithsuppliers,retailers,customersetc.toachieveprofitabledealsand mutualsatisfaction.
Planandtracktheshipmentoffinalproductsaccordingtocustomerrequirements.
CompletethemanifestemailtocomparePO's,Paletcountsfromtheemailtoour databaseinfo.
CharacterReference
MischeleUbalde
Sister
Alolengagnopangasinan
AlvinCesista
Friend
PasigCity
Iherebycertifythattheaboveinformationistrueandcorrecttothebestofmy knowledgeandbeliefs.
EdsantBautista
Applicant’sSignature