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Data Entry Call Center

Location:
Goose Creek, SC
Posted:
January 22, 2024

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Resume:

TASHA FLOWERS

Goose Creek, SC ***** 843-***-**** ad2z6t@r.postjobfree.com

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Conflict resolution techniques

Dispatch

Stationary surveillance

Theft Prevention Training

Safety Operation Procedures

Predictive and Preventive Maintenance

Equipment preparation

Documentation preparation

Low Voltage Technician, 08/2023 - 10/2023

KCI – Charleston, SC

Identified problematic components and wiring issues and applied troubleshooting techniques. Reviewed blueprints and project specifications ahead of time to fully understand all key details of job. Completed and submitted job tracking to supervisors to cover expenses and labor hours. Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.

Data Technician, 06/2022 - 05/2023

Modis-Google – Charleston, SC

Preserved customer confidence and protected operations by keeping information confidential. Updated and maintained customer information, documents and records. Corrected data entry errors to prevent duplication or data degradation. Followed data entry protocols, rules and regulations. Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Call Center Representative, 03/2022 - 05/2022

Telus International – North Charleston, SC

Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Educated customers on company systems, form completion, and access to services. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Security Officer, 12/2021 - 03/2022

Allied Universal

Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Warned offenders about rule infractions and violations and verbally evicted violators from premises. Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.

Manufacturing Operator, 05/2021 - 12/2021

Bosch

Inspected products and machines to maintain quality and efficiency. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Calibrated machines to maintain required productivity levels and adherence to quality standards. Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Set up and operated various machine tools and jigs to produce precision parts. Risk Consultant, 05/2021 - 10/2021

Walmart

Assessed security compliance, security program organization, policies and procedures, general risks and vulnerabilities.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Contacted law enforcement in case of unauthorized persons, documents and materials. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. High School Diploma: 05/2011

Hanahan High School - Hanahan, SC

First Aid/CPR/AED American Red Cross June 2023

OSHA 10-Hour Construction Safety and Health June 2023 BICSI Installer 1, INST1 August 2023

EDUCATION

CERTIFICATIONS



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