Bottle Service Customer Experience
Resume:
ANGELIZ TOLLENS
************@*****.***
Education
BACHELOR OF ARTS (B.A.) in CRIMINOLOGY
SAINT BONAVENTURE UNIVERSITY - New York City, New York August 2017- to December 2023
Work Experience
Bottle Service Waitress/ Bartender
HQ KONY Gentlemen’s Club- New York, NY
August 2023 to Jan 2024
● In charge of guest relations, private VIP interactions and was a host apprentice.
● I worked side by side with Top promoters and bottle service entertainment.
● Used POS systems and dealt with money handling.
● Created a fun and exciting atmosphere in order to create relations with clients to increase business productivity.
Bottle Service Waitress/ Bartender
FLASHDANCERS - New York, NY
September 2022 to June 2023
● I recommended and sold top of the line bottles and cocktails to clients.
● Was very hospitable and intuitive to client needs.
● I would enter all merchandise into the POS system. Management Trainee
TAO DOWNTOWN - New York City, New York
November 2022 to February 2023
● Analyzed customer feedback to identify areas of improvement in customer service.
● Maintained a high level of product knowledge for providing solutions and answering inquiries.
● Cooperated in team relationships fostering, enthusiasm and maintaining mutual trust with all staff members.
Bottle Service Waitress
HOOPS - New York, NY
January 2021 to June 2022
● Served and greeted clients at entrance.
● Offer our bottle service and keep clients entertained and accommodated throughout the night. I also sold out VIP sections.
● Created a fun ambience that made clients feel comfortable and excited for their next visit.
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