Margarita gurule`
**** ***** ***, *******, ** ***31 · 925-***-****
ad2z2a@r.postjobfree.com
Objective: To secure an opportunity with a growing successful company.
Experience
May 2023 – Present
DISPATCHER, FIGUEROA TANK LINE
●Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
●Answering incoming emails and phone calls from our Customers and Account Managers
●Dispatching orders to our drivers in an efficient and timely manner
●Maintaining digital database of customers and job specific information
●Creating routes for upcoming deliveries in the Sacramento and Central Valley
●Communicating with customers about deliveries and requirements
September 2021 – April 2023
DISPATCHER, PACIFIC STATE PETROLEUM
●Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
●Answering incoming emails and phone calls from our Customers and Account Managers
●Dispatching orders to our drivers in an efficient and timely manner
●Maintaining digital database of customers and job specific information
●Creating routes for upcoming deliveries in the Sacramento and Central Valley
●Communicating with customers about deliveries and requirements
august 2017 – September 2021
DISPATCH SUPERVISOR, ARS RESCUE ROOTER
•Managed 4 dispatchers
•Oversee 26 techs
•Fixed Employees timecards
•Trained new employees
•Managed several accounts with various venders and property management companies
•Process job reports and service calls
•Assist with answering complaints from homeowners and ensure customer is satisfied
•Assist customer via YELP, Intercom, Thumbtack and Home Advisor, and Podium
•Dispatching incoming calls for variety of work orders to technicians in various areas in the Bay Area
•Processing service fees and balances owed to the company via Square
•Created weekly reports on call percentages
•Assisting over 20 technicians with correcting addresses, invoices, and any other issues that need to be addressed.
•Order office supplies and keeping up with inventory.
•Receiving parts and entering them in the system.
Education
june 2013
associate applies science degree paralegal studies, heald college
GPA 3.78
JUNE 2014
ASSOCIATE DEGREE, HEALD COLLEGE
Skills
●Abacus Certified
●Legal Research: Westlaw
●Ability to draft correspondences, memoranda, contracts, declarations, and pleadings
●Typing Proficiency: 60 WPM
●Telephone technique
●Prime Management Software
●Organized and highly detail oriented
●Flexible and works well under pressure
●MS Office Suite: Word, Excel, PowerPoint, Basic Quick Books