Post Job Free

Resume

Sign in

Customer Service Guest Experience

Location:
Henderson, NV
Posted:
January 22, 2024

Contact this candidate

Resume:

Donald Jones

Henderson, NV *****

ad2z24@r.postjobfree.com

+1-702-***-****

Work Experience

Gourmet Food Server

Wynn Resorts - Las Vegas, NV

June 2022 to Present

1. Menu memorization

2. Table and seat number memorization

3. Following steps of service to “set the stage” for an unforgettable guest experience. 4. Ensuring my immediate work area remains stocked, spotless and sparkling. 5. Presenting and explaining dishes in accordance with Forbes and Wynn standards. 6. Relentless and respectful communication.

7. Wine by the glass pairing knowledge as well as knowing our current specialty cocktails and available spirits, liquors etc.

Food Runner

Al Solito Posto - Las Vegas, NV

June 2022 to February 2023

1. Memorizing brunch menu

2. Moving quickly and efficiently

3. Memorizing table and seat numbers

4. Running expo line and stocking BOH

5. Providing excellent customer service as the only face of the kitchen. Shift Manager

In-N-Out Burger - Las Vegas, NV

September 2014 to May 2022

1. Providing excellent customer service as well as training others to provide excellent customer service. 2. Training others in both daily job tasks and one off tasks was routine. 3. Ensuring labor and sales goals were met.

4. Nevada, California and Arizona labor/food safety laws and regulations learned and taught. 5. Scheduling two weeks at a time for an average of 60 associates. 6. Ensuring quality of product, cleanliness of work stations and store, and friendliness of staff through morale were also daily routine.

Education

High school diploma

Palo Verde High School

August 2009 to June 2013

Skills

• Busser

• Food Service

• Food Safety

• POS

• Host/Hostess

• Restaurant Experience

• Shift Management

• Upselling

• Cleaning Experience

• Food Preparation

• Cashiering

• Food Handling

Certifications and Licenses

Food Handler Certification



Contact this candidate