Customer Service Representative

MEGAN BRETZ

**********@*****.*** 314-***-**** Fenton, MO 63026

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Work Order Interpretation

Attachment Installation

Diagnostics Procedures

Production Monitoring

Self-Motivated

Machine Operation

Equipment Maintenance and Repair

Troubleshooting Skills

Experience

Marsh Label Technologies Fenton, MO

Rewind Machine Operator

05/2022 - Current

Removed and stacked completed items in preparation for shipment.

Inspected finished items to check for defects.

Cut products to specific measures, carefully using cutting tools.

Collaborated with team members to finish runs on tight deadlines.

Started machines and moved controls to regulate tension on pressure rolls.

Schnucks Markets Fenton, MO

Customer Service Associate/Bookkeeper

10/2018 - 05/2022

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Addressed inquiries, resolved customer issues and managed customer relations.

Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.

Shop N Save Supermarket Fenton, MO

Cashier/Customer Service Associate

03/2014 - 09/2018

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information.

Processed refunds for worn, damaged and broken merchandise.

Education and Training

Rockwood Summit Sr. High School Fenton, MO

High School Diploma

05/2011

St. Louis Community College-Meramac St Louis, MO

Some College (No Degree)

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