Andrew Smith

*** ******** **., **************, ** 24073

540-***-**** - Cell

ad2z13@r.postjobfree.com

SKILLS SUMMARY

More than 31 years of experience in Information Technology in a corporate environment (34 in total). Strong background in network operations and troubleshooting. Experience in negotiating pricing for software and hardware, budgeting, scripting for managing systems and deployments.

EXPERIENCE

Town of Christiansburg

IT Technician

Manage and maintain end user devices and software

Manage SCCM environment, packaging all deployments and ensuring systems are kept up to date with patching

Manage anti-virus software and mitigate any issues that arise

Communicate with other department concerning their end user devices.

9/2020-Current

Moog

Global Client Technology Manager – 2015-10/2019

Manage Moog’s Client Technology Group supporting all employees (16000+) across the globe.

This role supports the developing of standard solutions and standard work across one of the most challenging and diverse parts of our IT landscape.

Implemented SCCM Current Branch throughout all of Moog.

6/1988-10/2019

Client Support Manager – 2007-2015

Manage our groups Helpdesk supporting 1200+ employees over 10 sites and 3 countries.

Managed and maintained SCCM environment.

Manage and maintain all end user devices, including all wiring infrastructure.

Supervise 7 helpdesk personnel and our cabling team of 2 persons.

Coordinate and manage our groups Microsoft Licensing.

Systems Support Analyst –1988-2007

Designed, implemented, and maintained: Business Continuity and Disaster Recovery systems, Storage Area Network systems, E-mail systems, document management systems (Share Point Portal), anti-virus and anti-SPAM systems.

Help maintain all servers, network storage systems (SAN), switches and routers.

Migration to new systems: WANG to Network, Novell to Windows NT to Active Directory, Exchange 5.5 to Exchange 2000 to Exchange 2007, and WANG (ERP) to BAAN.

Maintain documentation for Sarbanes-Oxley compliance.

United States Air Force (Top Secret/SCI Clearance)

4/1982-4/1988

Computer Operator (E-4) – 7/1985-4/1988

Night Supervisor of Intelligence Computer Systems, SAC HQ, Offutt AFB.

Security Police Specialist – 4/1982-7/1985

Virginia Army National Guard (Retired)

2/1989-4/2003

Infantry Soldier

Platoon SGT (E-7) for 1/116th Inf. 29th ID(L)

SYSTEMS PROFICIENCY

Hardware

Dell servers and desktops, HP/Compaq Servers, Cisco routers and switches, Foundry switches, HP Switches, EMC, EqualLogic, Wang, IBM 3080, and MVS Operating System/JES3.

Server Software

Microsoft Server operating systems (all versions), AD, Exchange (all versions), SPP, WSS, IIS, MOM, SCCM, Project Server, ISA, Virtual Server, SQL, Terminal Server, CommVault Galaxy, BAAN, VMWare.

Programming Languages

Powershell, VbScript, T-SQL, VB.net, COBOL, JCL, TSO, and ISPF.

PC Software

All Microsoft desktop applications and operating systems.

EDUCATION

Bachelor of Theology

LIFE Bible College East, Christiansburg, VA

2000

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