Kecia M. Willis-Cooks

RETIRED STATE EMPLOYEE/VINTAGE PROFESSIONAL

**** ********* ***** *********, ***** 76013

817-***-**** ad2yzp@r.postjobfree.com

Experience

Education

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Retail Merchandiser –Part time-SAS Retail Merchandising/Advantage Solutions, Irvine, CA

A merchandiser is responsible for servicing stores in the field, re-merchandising products, and performing store compliance and other merchandising activities. One may work either in a team environment, or independently based upon the project. Key skills include customer service and communication skills working with store management, commercial awareness, interpersonal and leadership skills. In addition to be able to cope with pressure and demonstrate strong numerical and analytical skills designated deadlines for weekly stores product performances. Train new employes in the onboarding process.

12/2020-Present

Notary Public and Remote Online Notary-Part time, Arlington, TX - Service the public as an impartial witness in performing a variety of official fraud-deterrent acts related to the signing of important documents both in person and online. Providing Customer Service and leadership by screening the signer’s valid IDs for important documents such as property deeds, wills, power of attorney and general notary work-for their identity and their willingness to sign without duress or intimidation and their awareness of the contents of the document or transaction. Able to communicate and investigate and resolve customer complaints. Over 1500 completed notary transactions and are still going.

9/2012-6/2023 -RETIRED

Specialized Parole Officer/Remote-Texas Department of Criminal Justice, Fort Worth, Texas Performs parole administration work involving conducting parole investigations, supervision to terminally ill, physically handicapped, and mentally challenged Clients. Performing customer service and liaison activities with criminal justice, social services, and other public and private entities. Gathering documented evidence, interviewing witnesses, and preparing hearing packets to present to a Hearing Officer to support allegations of a client’s infractions. Providing referrals for client’s individual needs and tracking and documenting their progress with those services. Completing multiple daily, weekly, and monthly reports in an extremely high pace and stressful environment.

Bachelor of Arts/Criminal/Social Justice

Lewis University, Romeoville, IL

Notary Public Commission & Remote Online Notary Commission-State of Texas

Skills

Patience and flexibility

Good verbal communication skills

Verbal Judo/Active listener

Displays Customer empathy.

Analytical person

Pay attention to details.

Complete deadlines

Leadership/Collaborator

Troubleshooter

Multitasker

Able to handle stressful situations professionally.

Trainer

Seeking new challenges and opportunities for new personal growth and advancement in a new career.

Contact this candidate