Accounts Payable Data Analytics
Resume:
Candace Middleton
Kansas City, MO *****
*******.*.*********@*****.***
Professional Summary
Well-qualified financial systems professional offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Skills
Customer Notifications
Financial Records and Reporting
Monthly Reconciliations
Business Negotiation
MS Office
Time Management
Content Management
Collaborative
Invoice Preparation
Fiscal Reporting
Verbal and Written Communication
Regulations and Compliance
Research and Documentation
Data Analytics
Process Improvements
Staff Training
Persuasive
Payment Processing
Account Reconciliation
Recordkeeping and Documentation
Delinquent Account Management
Payment Plan Processing
Audits
Deduction Legitimacy
Account Discrepancies
Excellent Negotiation Skills
Work History
June 2023 - Current
Internal Revenue Service, IRS
Tax Examiner Clerk
Researched tax issues and stayed current on all federal and state tax laws.
Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
Prepared all federal and state income tax paperwork for extensions and returns.
Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
April 2020 - April 2023
Allied Universal Security Services - Kansas City, MO
Flex Security Officer
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Completed full building and grounds patrols to spot and investigate concerns.
November 2016 - January 2020
Baby & Child Associates - Kansas City, MO
Accounts Receivable Specialist
Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below target level
Accurately process all billing daily, with full documentation
Responsible for payment remediation of delinquent patient accounts making sure that they are reported correctly to bad debt
Obtain and maintain accurate patient, billing and insurance information, verification and pre- authorization in patient files and in the billing system
Accurately process all billing daily, with full documentation
Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient.
June 2014 - November 2016
Hanger Prosthetics & Orthotics - Kansas City, MO
Collections Representative
Research patient claims to verify if payments have been applied to their accounts
Responsible for medical collections for outstanding DME claims to both insurance companies and patient collections
Research policy information and patient records to resolve issues concerning payment and processing of patient claims
Compose both verbal and written inquiries to insurance providers as well as members to clear outstanding balances on patient accounts
Review and correct claims for insurance providers providing any missing or incomplete required information for claims processing
January 2013 - July 2014
Apria Healthcare - Overland Park, KS
Collections Account Manager
Negotiated to collect balance in full.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Processed payments and applied to customer balances.
Worked in call center environment handling outbound calls B2B.
Achieved daily performance goals in RCM (Revenue Cycle Management to meet companies goals in total debt for business.
June 2009 - December 2012
Blue Cross And Blue Shield - Kansas City, MO
Dedicated Unit Customer Service
Answered incoming calls and emails from current members concerning their health insurance plans .
Educated new and existing members of their insurance benefits and coverage.
Updated customer service database with new information, address changes and contact details.
Submitted appeals on behalf of members for denied services
Corresponded with medical professionals in reference to members insurance benefits and care coverage.
Education
May 2014
Vatterott College - Kansas City Kansas City, MO
Associate of Applied Science Electrical And Power Transmission Installation
[Scholarship Name] Umkc Yoodle web development scholarship
Relevant Coursework: Front end Web development certified
Data analytics certified
May 1998
Paseo Acad. Of Performing Arts Kansas City, MO
High School Diploma
Certifications
Certified Front & Web Developer, UMKC - August 2023
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