Sydney OConnor

914-***-**** ad2yw8@r.postjobfree.com www.linkedin.com/in/oconnorsydney

EDUCATION

Florida Gulf Coast University Fort Myers, Florida

Bachelor of Science, Business Management Dec. 2023 EXPERIENCE

Seaside Accounting, LLC. Cape Coral, Florida (Remote) Bookkeeper May 2023 – Present

• Utilize QuickBooks Online and Desktop to verify and record transactions from bank statements, invoices, and receipts to reconcile various general ledger accounts for more than 20 small business clients

• Process payroll for more than 25 clients using QuickBooks Payroll

• Identify discrepancies between the bank statement and general ledger accounts

• Prioritize tasks based on the level of importance and deadlines

• Manage the flow of incoming emails from clients and respond using effective communication to provide customer support

The Spa at Bonita Bay Club Bonita Springs, Florida Spa Concierge Sept. 2021 – May 2023

• Provided excellent customer service to over 50 customers a day

• Scheduled and managed appointments, including handling cancelations and rescheduling based on the needs of clients and service providers

• Performed opening and closing procedures

• Assisted clients with check-in and check-out process at the Spa and Salon in a timely manner

• Created over 90 invoices a day for the accounting department to use for billing purposes DeCicco & Sons Ardsley, New York

Office Assistant Oct. 2020 – Jan. 2023

• Balanced cashier drawers and prepared daily earnings for deposit

• Supervised a team of cashiers

• Issued customer refunds and exchanges when in accordance with company policy

• Entered and processed vendor invoices in preparation for payment

• Delivered exceptional service to over 100 customers per day utilizing knowledge of products Cashier Jul. 2018 – Oct. 2020

• Managed transactions and cash register

• Provided excellent customer service

LEADERSHIP AND VOLUNTEER EXPERIENCE

Rye City School District Rye, New York

Business Office Volunteer Jun. 2022 – Jul. 2023

Interscholastic Equestrian Association Wappingers Falls, New York Team Captain Sept. 2019 – Apr. 2020

SKILLS

Computer Skills: QuickBooks, Microsoft Word, Excel, PowerPoint, and Outlook, Google Drive

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