Customer Service Operations Support
Resume:
Marissa Ackerson
Muskegon, MI *****
*************@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious and career- focused job seeker.
Work Experience
Senior Operations Support Clerk
Peterson Farms Inc. - Shelby, MI
February 2017 to October 2023
• Managing 50 timecards daily
• Sending out daily Attendance reports
• Processing PTO/VTO requests
• Keeping GMP Station well stocked
• Monitoring plant budgets and ordering items accordingly
• Helping associates with any questions or requests
• Updating Yield Reports
• Updating Downtime Logs
• Answering phone calls and emails
• Performing onboarding for new associates
• Light housekeeping
Dry Storage Clerk
Peterson Farms Inc - Shelby, MI
February 2016 to February 2017
• Pulled orders submitted by email and prepared them for delivery
• Delivered orders sent daily
• Put away new inventory
• Light housekeeping
Shipping Clerk
Peterson Farms Inc - Shelby, MI
August 2015 to February 2016
• Checked bills of lading and other documentation for accuracy
• Prepared orders for shipping
• Made sure product and trucks were the correct temperature
• Occasional loading of trucks
Education
Associate of Science in Liberal Arts And Sciences
SUNY Jefferson - Watertown, NY
May 2012
SUNY Canton - Canton, NY
Skills
• Excellent customer service skills
• Excellent time management skills
• Proficient in Microsoft Office
• Able to be flexible in job duties
• Quick learner
• Extremely organized and attentive
• Team player but can work alone to detail
Contact this candidate