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Real Estate Customer Service

Location:
Park Ridge, IL
Posted:
January 21, 2024

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Resume:

Amparo R. Quiles

847-***-**** ad2yr2@r.postjobfree.com Linkedln:www.linkedin.com/in/amparo-r-quiles

Sales -Business Professional

Dynamic and results-driven professional, Forward- thinking Entrepreneur with exceptional initiative and deep understanding of what it takes to build a successful business. Offering 20 plus years of design and real estate business experience, exceeding sales goals. Achieve client satisfaction, preserve brand integrity, and translate product vision. Organized and dependable managing multiple priorities with a positive attitude.

Keen ability to achieve the revenue targets set by sales manager, possess good communication skills and know how to generate leads.

Exceptional business acumen with deep understanding of best practices for helping enterprises apply sales innovation and marketing success within growing markets.

Leveraging well established partnerships to advance business goals and to incorporate all sales and service management.

CORE COMPETENCIES

CRM Quick books Salesforce Time Management Contract Negotiations Analytical Skill Teamwork Problem Solving Leadership Creativity Customer Service Project Management Social Skills Decision-making Conflict resolution Budget Management Communication PROFESSIONAL EXPERIENCE

JC LICHT, Vernon Hills, IL; INTERIOR DESIGN CONSULTANT 2021-Present

Build customer loyalty and retention by delivering excellent shopping experience developing strong rapport with customers.

Create positive impression of business, consult with customers to identify and recommend needs, requirements to obtain specified products.

Exceed personal quotas and team plan of 1M for the Home Fashion Dept. which includes Window Treatments, select and calculate wallpaper, incorporating the color selection for business or residence. Unibody & Fasttrak Auto Shops, Chicago, IL; Entrepreneur 2007 2021

Devised processes to boost long term business success and increase profit levels, provided exceptional customer service, increase 100% customer loyalty.

Track employee attendance and punctuality, addressing repeat problems quickly to prevent long term habits, recruit, hire and train the team.

Accounting duties, A/P, A/R, payroll and (940, 941, 1099 and Sale tax) Profit & Loss,

Manage daily operations of business, trainings and seminars, marketing and events in the community. Handled customers and vendors concerns.

Coldwell Banker, Libertyville, IL; Real Estate Broker- Interior Designer 2005 present

Real Estate sales agent licensed in Wisconsin and Illinois working with commercial and residential properties facilitating the entire real estate transaction.

New construction (General Contractor) project specified materials and finishes. Space plan kitchen and bath layout, furniture and custom cabinets.

Prepare representation contract, purchase agreement, amendments, addendum, listing agreements,

Effectively utilize web-based tools to manage a database of customers and prospects.

Schedule and manage appointments to show homes and arrange meetings between buyers and seller.

Advocate for clients during sales negotiations. Average sale of 1M per year. Continued…

Amparo R. Quiles Page 2/2

847-***-**** ad2yr2@r.postjobfree.com LinkedIn: www.linkedin.com/in/amparo-r-quiles Carson Furniture Gallery, Wilmette, IL; Interior Design Consultant 1998– 2005

Developed space planning concepts, color selection and textile presentations, assisted clients with budget considerations. Specify furniture, window treatment and color selection.

Consult with builders on new construction residential projects.

Attend seminars and training. Achieved sale goals per year 45k to 70K EDUCATION, TRAINING & PROFESSIONAL DEVELOPMENT

International Academy of Merchandising & Design, Chicago, IL; Bachelor of Fine Arts Wilbur Wright College, Chicago, IL; General Studies CERTIFICATE:

Gateway Technical College, Pleasant Prairie, WI; AutoCad IAP College ; Staging Certificate

Rick Grandinetti PH.D; Phone Sales Initiative

ASSOCIATION:

Wisconsin Realtor Association

National Association of Realtors

RESIDENTIAL PROJECTS:

Oak Park, and Glencoe Illinois, ASID Showcase Homes Downtown Milwaukee, WI Showcase House

Jackson, Wisconsin New Construction

Bristol, Wisconsin New Construction



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