Customer Service Representative
Resume:
CINDEL BROWN
HELLO HOW ARE YOU
Hesperia, CA ****5
************@*****.***
My name is cindel leann brown, and I think I would be a great aspect to your company I have 10yrs + in the customer service industry. THANK YOU AND HAVE A GOOD DAY Willing to relocate: Anywhere
Authorized to work in the US for any employer
In Home Caregiver
Self implyeed - Hesperia, CA
February 2015 to May 2019
Helped with all house work and administration of medication and anything else they needed help with. Customer Service Representative
Circle K - Tucson, AZ
April 2015 to January 2016
I am a very skilled customer service representative. Iam a very hard and fast learning working individual. Hostess and assistant floor manager
nikkis cafe - Apple Valley, CA
March 2004 to June 2010
Sat customers, rolled silverware, ran a register, cashed out tickets, took and prepared to orders and I also was able assistant floor manager I made work schedules and did bank drops and I have opened and closing experience in both areas.
High school or equivalent
Mojave High School - Hesperia, CA
January 2000 to February 2004
WORK EXPERIENCE
EDUCATION
• Money handeling
• Customer service
• Multi tasking
• Knowledge Management
• Great with people
• Accounts Receivable
• Sales Experience
• Account Management
• System Design
• Warehouse Experience
• Microsoft Excel
• Transcription
• Administrative Experience
• Microsoft Word
• Microsoft Powerpoint
• Microsoft SharePoint
• Home Care
• Agile
• Business Analysis
• Caregiving
driver's license
CPR Certification
First Aid Certification
Conscientiousness — Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Reliability — Highly Proficient
July 2019
SKILLS
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Tendency to be dependable and come to work.
Full results: Highly Proficient
Basic Maintenance and Repair — Expert
August 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities. Full results: Expert
Personality: Hard-Working — Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Proficient
Sales Skills: Influence & Negotiation — Proficient June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Reliability — Highly Proficient
June 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Direct Care — Proficient
November 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient
Retail Customer Service — Completed
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Work Style: Reliability — Highly Proficient
July 2019
Tendency to be dependable and come to work.
Full results: Highly Proficient
Sales Skills — Familiar
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Cognitive Ability — Completed
November 2019
Combining pieces of information to form general rules or conclusions. Full results: Completed
Written Communication — Completed
July 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Graphic Design — Completed
May 2020
Using graphic design techniques and producing visual media to communicate concepts. Full results: Completed
Sales Fit — Familiar
April 2020
Measures the traits that are important for success in sales positions. Full results: Familiar
Attention to Detail — Completed
July 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed
Dog & Cat Groomer — Completed
June 2020
Dog and cat grooming in a salon setting.
Full results: Completed
Dog & Cat Groomer — Completed
June 2020
Dog and cat grooming in a salon setting.
Full results: Completed
Management & Leadership Skills: Impact & Influence — Completed September 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Work Motivation — Expert
June 2020
Level of motivation and discipline applied toward work Full results: Expert
Logic & Critical Thinking — Completed
November 2019
Using logic to solve problems.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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