CLAUDIA MELENDEZ

HOSPITALITY WORKER

D E T A I L S

ADDRESS

San Marcos

United States

PHONE

619-***-****

EMAIL

ad2ypc@r.postjobfree.com

S K I L L S

Critical thinking and

problem solving

Ability to Multitask

Customer Service

Computer Skills

Fast Learner

Communication Skills

Barista

Ability to Work Under

Pressure

P R O F I L E

Enthusiastic hospitality server/ bartender in training eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction and customer service needs. Possesses knowledge of local craft beers, wine and cocktails, as well as their optimal food pairings. Seeking to leverage my bartending skills to fulVll the position at your restaurant. I am motivated to learn, grow, and contribute to your companies success. E M P L O Y M E N T H I S T O R Y

Red Robin, Server Chula Jista

—un 2023 N •ov 2023

- Maintained a friendly and positive attitude in a fastXpaced environment, resulting in a %D increase in customer tips

- Memorized the menu, specials and wine list, resulting in fewer mistakes when taking orders

- jemonstrated excellent customer service skills to ensure all guests had an enGoyable dining experience

Server, Felicita Vida Senior Living Escondido, CA

Aug 2022 N —un 2023

- reeted and seated residents and their guests, providing a warm and friendly welcome.q

- Took accurate food and beverage orders and ensured timely delivery to tables.q

- Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.q

- Served high 5uality food and checked all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.

- Performed side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas. Server, Olive Garden Escondido, CA

jec 2022 N Feb 2023

- reeted all guests in a courteous and respectful way.q

- Took verbal drink and meal orders according to guest preferences.q

- Promoted genuine recommendations tailored speciVcally to each individual guest.q

- jelivered food and beverages from kitchen and bar to guests in a timely matter.q

- Performed side work at the start and end of each shift as re5uired by service station assignment.q

- Followed all sanitation, food handling protocols, safety policies and procedures, and regulatory authorities as re5uired. Barista/Cashier, Better Buzz Coffee San jiego

—an 2022 N —un 2023

- Operated cash register main dining and drive thru.q

- Restocked display cases with attractive arrangements to promote specialty foods items like bagels and mufVns.q

- Maintained cleanliness of work area, dining area, and restrooms. Created over 20 drinks per hour with consistent positive customer satisfaction.q

- Served guests in fastXpaced environment and managed time for an optimal experience for each guest.

- Learned every menu preparation and numerous offXlabel drinks to meet all customer needs.

E D U C A T I O N

Diploma, Kofa/EOC Charter High School Yuma

Sep 2018 N Oct 201(

- raduated 1 1/2 years ahead of my class.q

Associate in ECD, Arizona Western College

—an 2021 N —an 2022

- Associate for Transfer in Early Childhoond jevelopment )ECj_ to a BA in Business w/ Minor ECj.q

R E F E R E N C E S

Desiree Alexan Manager from Olive Garden

desiree ad2ypc@r.postjobfree.com K )92(_X2(8X(476

Daejunay Burkett Floor Supervisor from Felicita Vida Senior Living

)760_X336X6023

Contact this candidate