Customer Service Representative
Resume:
Sharee
Chattanooga, Tennessee **411
**************@*****.***
Professional Summary
Dedicated Production Worker recognized for going above and beyond requirements to produce consistently high quality work.
Friendly Customer Service Representative ready to resolve any problem.
Reliable candidate ready to take on challenges in a position using problem solving and task prioritization skills to help team succeed.
Skills
Problem resolution
Call management
Account updating
Positive and professional
Documentation
Experience
October 2022 - Current
MPW - Chattanooga, Tennessee
Team Lead/Recycling sorter
Restocked stations and completed side work on time.
Maintained consistency of training by developing procedures and handbooks for employees.
July 2022 - Current
PPG/Volkswagen - Chattanooga, Tennessee
Auto Mechanic
Completed service orders detailing required work and parts.
Evaluated vehicle systems through customer courtesy inspections.
Communicated concerns to alert co-workers of potential hazards and maneuvers requiring coordination.
March 2022 - Current
Chattanooga, Tennessee
Construction Framer
Arranged flooring, roofing, or drywall materials to validate fit and measurements.
Assessed job specifications, took measurements and calculated material requirements prior to beginning setup.
Worked with other subcontractors to coordinate work and meet scheduling demands.
July 2021 - February 2022
Aerotek/ Volkswagen of Chattanooga - Chattanooga, Tennessee
Production Worker
Met production targets with skilled and efficient work assembling products.
Combined raw materials to produce finished products.
Completed routine maintenance and basic repairs to restore machine performance.
Loaded parts onto robots
April 2020 - July 2021
Gestamp - Chattanooga, Tennessee
Quality Technician
Checked material compliance with supplier and owner specifications.
Rejected defective parts and marked type of defect on part, container of parts, or inspection tag.
Examined material or product for cracks, incomplete welds, and other surface defects.
March 2019 - May 2020
QAS Solutions - Chattanooga, Tennessee
Auditor/ Quality Technician
Rejected defective parts and marked type of defect on part, container of parts, or inspection tag.
Checked material compliance with supplier and owner specifications.
May 2018 - February 2019
Trigo - Chattanooga, Tennessee
SAP Clerk
Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
February 2017 - March 2018
Convergys - Chattanooga, Tennessee
Customer Service Representative
Followed up with customers to offer additional support and check resolution satisfaction.
Documented, researched, and resolved customer service issues.
Handled customer inquiries, billing questions, payments, and service requests.
Education
May 2015
Red Bank High School Chattanooga, Tennessee
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