Post Job Free

Resume

Sign in

Customer Service Project Management

Location:
Mumbai, Maharashtra, India
Posted:
January 21, 2024

Contact this candidate

Resume:

Rakesh Jadhav

Date of birth: ** Aug **** Nationality: Indian Gender: Male

Phone number: +91-810******* (Mobile) Email address: ad2yjw@r.postjobfree.com WhatsApp Messenger: 810-***-**** Address: C706, Agarwal Lifestyle Avenue C3 CHSL, Global City, Virar W, 401303, Mumbai, India (Home)

Responsible Storekeeper, passionate about delivering outstanding quality and service. Offering 2 years of experience in industry with a history of recognition for performance. A productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. 1 FEB 2022 – CURRENT Village Bhalivali, PO. Khanivade, Mumbai-Ahmedabad NH, Bhalivali, India STOREKEEPER SEVA VIVEK RURAL DEVELOPMENT CENTRE

Seva Vivek Rural Development Centre is an NGO that offers employment to tribal women by training them to make products from bamboo, animal Husbandry, organic products, etc.

• Inventory Management

• Receiving and Inspecting Deliveries

• Storage and Organization

• Issuing and Distribution

• Record-Keeping

• Coordination with Other Departments

• Compliance and Regulations

• Technology Use

• Problem Solving

• Customer Service

19 OCT 2018 – 28 JAN 2022 Global City, India

OPERATIONS COORDINATOR SANCHITA ENTERPRISES

• Generating Sales through Internet, Real Estate Brokers and References.

• Handling Field Executives

• Building new sales channels

• Training the team

• Provide service to the clients of www.nobroker.com

• Sending offers to an existing customer for repeat business 28 MAY 2015 – 15 JUN 2018

SPECIALIST I - CONSUMER & COMMUNITY BANKING J.P MORGAN CHASE & CO. J. P Morgan Chase & Co. is one of the largest banks in the United States of America offering various financial products to its customers based out in the United States of America. Job profile included

• Responding to customer queries and complaints through email

• Outcall customers to resolve complaints that cannot be resolved through email 4 NOV 2009 – 25 MAY 2015

SENIOR EXECUTIVE – OPERATIONS CONCENTRIX BUSINESS SERVICE.(ERSTWHILE IBM DAKSH) Concentrix Business Service is an International BPO, having delivery centers in India. I worked in its Mumbai Delivery Center for the Client EE Home Broadband (Formerly Orange Home Broadband) a major Broadband service provider in the UK. Job profile included

• Resolving customer complaints through inbound calls ABOUT ME

WORK EXPERIENCE

• Coordinating with different departments to resolve service tickets

• Out calling the customers to close loop the Service Requests 18 OCT 2008 – 16 SEP 2009

EXECUTIVE - CORPORATE CUSTOMER SERVICE BHARTI AIRTEL SERVICES LIMITED Bharti Airtel Services Ltd. is one of the largest Cellular and Digital TV service providers in India. Job profile included

• Handle corporate clients manage their company-paid mobile connections

• Coordinate with internal departments to launch different offers for corporate clients

• Offer monthly visits to each client for health-check

• Share Clients CSAT report with the upper lines on a monthly basis 9 FEB 2003 – 15 OCT 2008

SR. EXECUTIVE - AFTER SALES S. G. PROPERTY SERVICES S. G. Property Services was into the business of Real Estate. I worked as a Supervisor handling team of Sales Executives. Selling or Letting properties in the local market.

• Onboarding of Clients

• Finalizing the deal with the builders

• Coordinate for documentation

• Ensure smooth transaction from booking till possession of the property. India

SECONDARY AND HIGHER SECONDARY EDUCATION Maharashtra State Board of Secondary and Higher Secondary Education

India

S. S. C. (MATRICULATION) Maharashtra State Board of Secondary and Higher Secondary Education

AUG 2018 – SEP 2018 Mumbai, India

S.T.C.W. 2010 Sakshi Institute of Maritime Foundation Affiliated to D.G. Shipping, Mumbai

(Government of India)

Mother tongue(s): MARATHI

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH B1 B1 B1 B1 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Microsoft Word Microsoft Excel Microsoft Powerpoint Internet user Good listener and communicator Organizational and planning skills Team-work oriented Decision-making Written and Verbal skills Gmail WhatsApp Reliability Presenting Flexibility Responsibility Good time management

Hobbies Singing, Playing Badminton, Cooking

EDUCATION AND TRAINING

LANGUAGE SKILLS

DIGITAL SKILLS

ADDITIONAL INFORMATION

HOBBIES AND INTERESTS

I posses excellent communication and interpersonal skills Organisational Skills

• Time management

• Work and grow under pressure

• Learn from feedback

• Microsoft Excel

• Staff Training

• Attention to detail

12 DEC 2023 – CURRENT

I hold a valid Indian Passport

• Passport No. - B8676328

• Date of Issue - 12 December 2023

• Date of Expiry - 11 December 2033

I am fully vaccinated with 2 doses of Covishield Vaccine as per guidelines set by the Govt. of India Vaccine Name: COVISHIELD

First Dose - 28 June 2021

Dose Batch - 4121Z109

Second Dose - 21 October 2021

Dose Batch - 4121MF017

COMMUNICATION AND INTERPERSONAL SKILLS

ORGANISATIONAL SKILLS

PASSPORT

COVID - 19 - VACCINATION STATUS



Contact this candidate