Arina Kim

630-***-**** ad2ygt@r.postjobfree.com Chicago, Illinois

SUMMARY

Student at the University of Illinois at Chicago with experience in office administrative duties, journalism, and customer service. I am searching for a part-time position or internship opportunity. EDUCATION

The University of Illinois at Chicago Chicago, IL August 2018 - Present Pursuing Bachelor’s Degree in Anthropology, Economics, Dean’s list student WORK EXPERIENCE

Progressive Turnout Project Chicago, IL April 2020 - January 2023 Compliance Assistant — Full time

- Assisted the Compliance Officer and performed finance and compliance administrative duties.

- Compiled accurate monthly financial reports of over 2 million donors using Excel to check account balances, process donor fundraising, and audit reports.

- Oversaw between $3-$5 million in monthly donations across three separate accounts spent towards field programs, digital marketing campaigns, text campaigns, phone campaigns, shop merchandise, etc. Community Strategy Intern — Part-time

- Assisted in the rebranding of the phone banking campaign “Turnout 2020” which increased voter turnout in the 2020 General Election by up to 10.4% by reaching voters in 37 states

- Increased volunteer engagement on platforms like Instagram, Twitter, and Slack by over 55%

- Facilitated volunteer workshops and seminars through outreach and one-on-one conversations

- Kept complete record of volunteer contributions and contact information XSELL Technologies Chicago, IL April 2021 - January 2022 Customer Relations Expert — Full-time

- Assisted hundreds of patients daily with booking health-related appointments, COVID tests, and virtual visits

- Analyzed and optimized AI technology to improve chat framework and efficiency

- Used communication skills, collaboration, and accountability to problem-solve

- Promoted to the agent support team for outstanding performance Live to Revive Chicago, IL June 2017 – 2020

Journalist and Production Intern – Part-time

Project: Write and produce the first volume of Live to Revive Magazine

- Conducted professional interviews with various Chicagoland artists and understand the power of storytelling

- Assisted in the production of photo and video shoots

- Wrote and delivered compelling and engaging content including social media posts, videos, magazines, etc. VOLUNTEERING

English Teacher Leon and surrounding cities, Republic of Nicaragua July 2017 Yaviza, Republic of Panama July 2015

- Taught and curated lesson plans for high school students and younger as well as built strong relationships with students and parents

- Traveled to various cities to provide resources based on evaluated needs such as personal care items, clothing, and education materials.

- Educated co-leaders on lesson plans and supervised day-to-day operations

- Developed an engaging after-school curriculum that included singing, dancing, and skits Skills: Microsoft Office Programs • Workforce Analytics • Graphic Design • Customer Service Languages: Fluent in English, Russian

References: Dori Taxy - Compliance Officer at Progressive Turnout Project

847-***-**** - ad2ygt@r.postjobfree.com

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