Colleen Nolly

PHONE: 817-***-**** E-Mail: ad2yfi@r.postjobfree.com

Profile

Technical

Microsoft Word, Power Point, Outlook, Excel, Soft Pro, PowerPoint, Microsoft Access, PeopleSoft, Windows, Internet right fax Proficient usage of various mortgages processing software: Fifteen plus years of Data Entry. Ten years of experience in Customer Service, both in person and Call Center environment. Notary Public.

Experience

Present NRCCS- National Registered Certified Coding Specialist

April 2016 – 2019 – White River Health Systems/pdlaws&associates

Outpatient and Inpatient Coder Present

Coding and/or filling out insurance forms, denials. Familiar with systems Epic, Meditech/ARCC/SSI, and Optum.

Ensure compliance with coding guidelines, regulations, and departmental policies.

Proficient in coding various cardiology procedures

Proficient in assigning accurate CPT, ICD-10, and HCPCS codes for outpatient pediatric cases.

Experience in coding for pediatric outpatient services, including well-child visits, immunizations, and specialized pediatric procedures.

Dec 2008- Feb -2016 JP Morgan Chase Fort Worth, Tx

Operations Senior Specialist – Home Lending Default/Bankruptcy

Responsible for quality control working exceptions reports where loans have conditions and/or

Errors that require research and possible escalation to prevent improper reporting to the treasury.

Perform a thorough review of the Mortgage Servicing Package (MSP) System to ensure.

Appropriate fields have been updated and conditions have been met.

Assisted customers with BK questions, sent inquiries to proper departments.

Quality Claims Analyst

Quality Checked Data on forms and submissions to FHA for Claim payments and verified receipt of Claim payments.

Trained and Supervised new Employees on Chase systems for Claims process.

Reviewed and followed up on payment of all claims type.

Responsible for completing claims filed to HUD, VA and other Investors/Insurers.

Maintained supporting documentation organized claim files.

Foreclosure Analyst

Liaison for Litigation Attorneys from referral through the foreclosure sale date; informed various governmental and investor agencies on the status of the foreclosure process.

Audited approximately 200 foreclosure default cases to insure within compliance monthly.

Worked in Loan Modification as Point of contact for applicants. Attained information to forward to Underwriters for review. Kept in contact until decisions were made.

Provided follow up with attorneys, mortgagors, insurers and investors, as necessary, and log all actions; calculate bidding instructions to the attorney for auctioning of the foreclosure property.

Monitored the foreclosure process of defaulted mortgages to ensure in compliance with the various FHA, VA, and investor guidelines.

Reviewed and approved accuracy of the legal documentation that was submitted for recording to the

court systems.

Continued

Nov – 2004 – Nov 2008 Citi Financial Coppell, Texas

Pre-Foreclosure Specialist

Reviewed new foreclosure referrals on loans systematically meeting certain delinquency criteria as well as referrals from Collections and Loss Mitigation.

Audited files to send to appropriate area using coding system.

Maintained queue as well as managing hard files daily.

Managed work queues efficiently and met all productivity and quality guidelines.

Multi-task in many areas including file research, value ordering, evaluating lien position and determining next steps, including equity analysis and compliance needs.

March- 1980 – Jan – 2004 US Postal Service Fort Worth, Texas

Bulk Mail Specialist

Worked one on one with customers training them the proper procedures.

Necessary to qualify for bulk mail rates.

Weighed, and computed mail on site at large corporations. I was on site liaison for US Postal Service and Corporate Manager.

Used Bill of lading while directing trucks to different destinations.

Education Major

Western Hills High School Diploma

Tarrant County Community College Business

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