William Conway

**** ***** **

Elkridge Md *****

443-***-****

ad2yf6@r.postjobfree.com

Summary:

Highly motivated and dedicated professional with a proven track record of success in Customer service,inventory.Business owner/director, commercial cleaning, warehouse associate and author.

Work Experience:

Lancaster Warehouse Jessup Md. 01/2022-01/2023. Title: Quality Assurance inspector. Owner of Macs car service. 323 St. Paul st. Baltimore Md. 21202 macscarrental.com. 04/2023 Business director/CEO of “Children’s bread foundation “02/2011. I oversee fundraising events and backpack giveaways for disadvantaged children in the community. Customer service/Sykes call center /Sumter,South Carolina.

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- Handled a high volume of incoming calls, addressing inquiries, and providing accurate information.

- Developed strong product knowledge to effectively assist customers with their inquiries and provide appropriate solutions.

- Consistently achieved and exceeded performance targets, maintaining a high level of customer satisfaction.

Stower, Amazon

2019-2022

- Demonstrated exceptional attention to detail while accurately scanning and stowing products in a fast-paced warehouse environment.

- Collaborated with team members to ensure efficient workflow and meet daily production goals.

- Utilized problem-solving skills to identify and resolve issues related to inventory management and product placement.

- Maintained a clean and organized work area, adhering to safety guidelines and protocols. Custodian, St. Agnes Hospital

2010-2015

- Executed daily cleaning and maintenance tasks, ensuring a safe and sanitary environment for patients, staff, and visitors.

- Operated various cleaning equipment and utilized cleaning agents effectively to achieve high standards of cleanliness.

- Responded promptly to requests for assistance and resolved any issues related to facility maintenance.

- Collaborated with team members to prioritize tasks and meet tight deadlines. Food Prep Cook, Olive Garden

2004-2010

- Prepared and cooked food items according to standardized recipes and established quality standards.

- Maintained a clean and organized work area, adhering to food safety and sanitation guidelines.

- Collaborated with kitchen staff to ensure smooth operations and timely delivery of food orders.

- Demonstrated strong multitasking skills, efficiently managing multiple orders simultaneously. Warehouse Associate, Proctor and Gamble

2000-2004

- Assisted in the receiving, storing, and distribution of products, ensuring accurate inventory management.

- Operated various warehouse equipment, including forklifts, to move and transport materials.

- Collaborated with team members to fulfill customer orders and meet shipping deadlines.

- Conducted regular quality checks to ensure product integrity and adherence to company standards.

Forklift Operator, Steel & Wire

1994-2000

- Operated forklifts to load and unload materials, ensuring safe and efficient movement within the warehouse.

- Conducted regular inspections and maintenance of forklift equipment to ensure optimal performance.

- Collaborated with team members to prioritize tasks and meet production goals.

- Adhered to safety protocols and guidelines to prevent accidents and injuries. Nighttime Stocker, K-mart

1990-1994

- Stocked shelves and organized merchandise to maintain a visually appealing and well-stocked store.

- Assisted customers with locating products and provided friendly and helpful customer service.

- Collaborated with team members to ensure efficient workflow and timely completion of tasks.

- Maintained accurate inventory records and reported any discrepancies to management. Education:

Duke University/ Durham North Carolina.

Business administration.

Honoree of The American Honor Society.

William Conway Student & Alumni

Professional Honor Society® Network Dear

William, Congratulations! You have been

identified as a high-achievin professional.

Because of your professional experience

and a achievements, you're invited to join

Honor Society®. Accepti distinction

connects you with like-minded high

achievers fron region and across the

nation, both in person and through o

society's web portal. Our network helps

connect you with lee from high profile

universities and employers across the natio

Honor Society® is the preeminent

organization dedicated to recognition of

academic and professional success. Our

sociE empowers members to achieve

through scholarship, recogni exclusive

privileges, job opportunities and much

more. As a oriented inclusive society, we

are proudly The Honor Society Honor

Society recognizes your achievements to

date, and bi framework for future success.

Construction Blueprint reading

Catonsville community college 2011

( OSHA certification)

Commercial cleaning certification/ Vance-

Granville community college.

Author of “How to use ChatBox for your

business.” Currently on Amazon kindle.

Northwestern Senior High School.

Baltimore Maryland (GED).

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