RESUME

ABDELRAHMAN AWADALLAH

**** ********* ****, **********, ******* – USA

Mobile: 205-***-****

Email: ad2ya7@r.postjobfree.com

QUALIFICATIONS

- 18-plus years of Technical support.

- 15-plus years of experience in data evaluation Data Management.

- Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy.

- Proficient Spear of English; Native Speaker: Arabic, Urdu.

- Part time Share Driver with 5 Star rating for 6+ years with clean record. PROFESSIONAL SKILLS

SKILLS SKILL LEVEL YEARS OF

EXPERIENCE

Hardware & Software Support Expert More than 14 years Oracle, Post Gre SQL, MySQL Good More than 8 years Card Printers and Dot Matrix printers Expert More than 14 years Microsoft Office:

(Excel, Pivot Tables, Data Analytics Expert More than 15 years Computer Assembling Expert More than 15 years

C++ Programming Language Good More than 8 years

Help Desk Expert More than 14 years

EDUCATION

- 2-years Diploma of Computer from DataPro Computer Technology – INDIA. (1994- 1996) 2-years.

- Course in (C++, SDK, MFC, Visual C++) BITECH Computer Institute (Madras – INDIA) 1996, 4 months

- ORACLE Course - A1 Khansa Concourse (Dubai) 1969.

- ORACLE Course – (Forms 4.5, DBA) - (Hilton Dubai 1969. WORK EXPERIENCE

Jan 2020 – current

- Self-employment, Owns Al Karamah LLC.

Sep 2023 – Dec 31 – 2023

- Sales associate at Grand Furniture (Loganville – GA). Jan 2013 – Current

- Part time Rideshare driver (Uber/Lyft).

Jan 2015 to Oct 2019

IT Technical Support – GNOS Medical Consultation

- Configuration and support of PCs, network printers and multi-function devices (laptops, Scanners, printers, etc.), as well as 1st level support on business applications. Basic LAN/WAN networking skills, Remote Access.

- Providing IT support and assisting IT Team with project work

- Experienced in handling PC and network support.

- Operation and maintenance of Client/Server based infrastructures.

- Familiar with Internet topologies, LAN/WAN, FTP.

- Experience in hardware, including some of LAN/TCP/IP/Networking / Remote access

- Participated in IT projects.

- Support Windows platforms, Active Directory and applications (Windows 10, Windows 7, 2000/XP, MS Office, Exchange Mailbox administration) and other applications such as antivirus and email applications.

Aug 2014 to Dec 2014

Store Manager – Jordan Furniture

Atlanta, GA

- Overseas daily operations in retail establishment selling furniture; Identify, cultivate and maintain new and existing supplier relationships; evaluate current supplier portfolio and introduce new suppliers to balance the sourcing matrix with strategic goals for growth.

- Responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively.

Feb 2014 to June 2014

Computer Technician (Software/Hardware) – EZ Com

Birmingham, AL

- Maintains computer systems, troubleshoots errors, and repairs the organization’s hardware. Setting up hardware and installing and configuring software and drivers. Maintaining and repairing technological equipment (routers) or peripheral devices.

- Installing well-functioning LAN/WAN and other networks and managing components

(servers, Ips). Manages security options and software in computers and networks to maintain privacy and protection from attacks/ Perform regular upgrades to ensure systems remain updated.

Jan 2005 to Jan 2009 (Part time)

Internet Help Desk – Etisalat Call Center

Ajman UAE

- Solving End users internet problems (home and Commercial)

- Solving Mobile phones software problems.

- Subscribing users with internet and mobile services.

- Following with customers all related problems and make sure they are satisfied. Jun 1998 to June 2012 (Full Time)

Sharjah Police Traffic Department – Computer Section

- Maintains computer systems, troubleshoots errors, and repairs the organization’s hardware. Setting up hardware and installing and configuring software and drivers. Maintaining and repairing technological equipment (routers) or peripheral devices.

- Installing well-functioning LAN/WAN and other networks and managing components

(servers, Ips). Manages security options and software in computers and networks to maintain privacy and protection from attacks/ Perform regular upgrades to ensure systems remain updated.

Jan 1997 to June 1998 (Full Time)

Computer Programming C++ & MS Application Instructor Middle East Computer Institute

- Teach students about the principles of C++ programming language and how to use basic information technology tools in their work and lives. Delivered IT lessons to students using smart board expertise; Built rapport with students using interpersonal communication skills; analyzed student progress based on results of lab work and assignments

Jan 2000 to Jan 2002 (Part Time)

Computer Programming C++ & MS Application Instructor LSI Computer and Language Institute Teach students about the principles of C++ programming language and how to use basic information technology tools in their work and lives. Delivered IT lessons to students using Smart board expertise; Built rapport with students using interpersonal communication skills; analyzed student progress based on results of lab work and assignments

Jan 2000 to Jan 2005 (Part Time)

Computer Programming C++ & MS Application Instructor Baghdad Computer Institute

- Teach students about the principles of C++ programming language and how to use basic information technology tools in their work and lives. Delivered IT lessons to students using Smart board expertise; Built rapport with students using interpersonal communication skills; analyzed student progress based on lab work and assignments results.

References Available Upon Request

Contact this candidate