Objective To utilize my current skill set outside of the medical field. I wish to develop and expand my knowledge in the clerical world while thriving in a fast paced environment where there is opportunity and growth.

Education SUNY Empire state college, Staten Island, NY

Bachelor of Arts, Start Jan. 2012 -unfinished.

Psychology & Human Development

Katharine Gibbs school, New York, NY

Associates Degree, December 2008

Office Administration Business

Work Experience

06/18-Present: St Luke’s Cardiology

Medical receptionist Bethlehem PA

Provide front-desk representation, clerical support and customer service.

Check in and discharge office patients.

Verifies patient demographics and insurance information at each visit

Schedules patient appointments according to the guidelines of the practice.

Answers, screens and routes telephone calls. Takes and delivers messages.

09/15 – 06/18: Northwell health

Practice Receptionist Staten Island, NY

Provide front-desk representation, clerical support and customer service

Prepare charts/ EMR Records for office visits

Keep EMR records up to date

Check member eligibility and benefits for upcoming appointments

Schedule appointments for multiple doctors in a busy office setting

Answer 6 line phone system

10/09 – 08/14 ENT & Allergy associates LLC

Medical Receptionist Staten Island, NY

Schedule appointments for multiple doctors in a busy medical office

Obtain benefits and eligibility for patients and collect copays

Maintain accurate medical records, keep EMR charts up to date

09/05–01/09 Dr. Dean Giannone

Medical Receptionist Staten Island, NY

Make appointments, Scan/update EMR charts, Answer calls, Take messages

Collect copays

SKILLS 10+ years of experience working in a medical office setting. 15 years of experience providing customer service. Proficient with Microsoft Office: Word, Power Point, Excel, Access, Outlook; ability to type 75WPM.

Proficient with hospital programs: Epic, IDX, Meditech, PACS, EMR, I-Learn, NextGen, Phressia. Fast learner, Team player, with the ability to handle fast - paced, changing environment and increased responsibility A leader who seeks feedback, and knowledge from peers and superiors. Professional, attentive, and ambitious individual looking to further her career.