Office Manager Customer Service
Resume:
Orlene Lorenzo
Miami, FL *****
ad2y3k@r.postjobfree.com
Self-motivated and cheerful professional with Medical Offices (Customer Service) over 10 years experience . Also Office Manager in a Fire Protection Co. helping Customers by resolving issues. Answering phones .
Authorized to work in the US for any employer
Work Experience
Office Manager
Active Fire Sprinkler, Inc - Miami, FL
January 2013 to Present
I am the Office Manager and run the office from Proposals, Invoices, Payroll, Phones, Filing. Speaking to Contractors and Inspectors from many Cities. Customer Service with new Clients. Contracts & deadlines. Industrial Medicine Associations
IMA Evaluations - Miami, FL
May 2008 to December 2012
Front Desk, Payroll, Billing for Drs, Assisting PCP, PA, and Psychologist with Patient evaluations for disability. Filing,Setting Appts. and Phones.
Leavitt Management Group
Advanced Dermatology - Aventura, FL
June 2005 to March 2008
Assist in 2 offices Aventura & Miami Beach:
Insurance Verifications, Phone, Scheduling Appts, Inventory, Filing, Intake of Patients, Assisting Dr and PA, Coordination of Nurses and Assist Office Manager with all Clerical paper work and Reps from different medications being offered to patients.
Front Office Clerk
Dr Nilberto Moreno MD & Dr Gilda Moreno PSY - Miami, FL February 2003 to May 2005
Receptionist Duties: Entry and Exit of patients, insurance verifications, Filing of multiple corporations, record retention and maintenance, charting of new patients, scheduling and billing. Also assisting Drs. with patient intakes.
Receptionist/Customer Service Rep
Esmeralda Farms - Miami, FL
March 1998 to December 2002
Greet customers and vendors and walk-ins, Answer 10 line switchboard, Performed Customer Service to provide customers with information on orders. Sort mail/ filing. Education
Medical Billing & Coding in Medical
National School of Technology - Miami, FL
2005 to 2006
Skills
• Office Management
• Office Administration
Languages
• English and Spanish - Fluent
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