ad2y2g@r.postjobfree.com

310-***-****

CHANEL N. JOHNSON

SKILLS & ABILITIES

Sales • Leadership • Employee management • Retail sales and operations • Inventory management • Customer Retention • Brand awareness/recognition • Sommelier • MS Word, Excel • AS400 • I-5 • Data entry • Logistics • DSD/DVO orders • OTS Store Ops • Event Planning • Digital POS • Merchandising • Marketing • RBS certification • Forklift certification • DEI Diversity Training • Consultant for brand and trend analysis • Toast • E-Commerce • Sourcing • Procurement • Spirits Program Development • Community Outreach

EXPERIENCE

FLOOR SOMMELIER – JON & VINNY’S LOS ANGELES, CA

09/2023-Presnt

Assess wine deliveries, process invoices, price new wines and manage stock

Present wine options, curate experiences for each table

Maintain weekly inventory management for wine and beer

Assisted in establishing local clientele as part of brand recognition initiative for “Helen’s Wine Shop”

ASSISTANT STORE MANAGER - TOTAL WINE

11/2021-03/2023

Increased store revenue by $11 Million during my tenure

Contributed to employee sales and customer facing skills development

Maintained #1 store ranking among all CA locations

Trained and developed team’s E-commerce skills

WINE MANAGER AND LIQUOR SPECIALIST/BUYER – BRISTOL FARMS SANTA MONICA, CA

12/2017-11/2021

Trained support staff in operations, sales, merchandising, and product placement

Managed 8,500+ inventory (single location)

Improved rankings of Westwood and Santa Monica locations from top 10 to top 5 revenue generators.

SPECIALITY TEAM ASSISTANT TEAM LEADER – WHOLE FOODS MARKET VENICE, CA

05/2015-11/2017

Set department’s daily, weekly, and monthly sales projections, lead daily department team meetings, and delegated tasks/ trainings for team members

Managed keg and beer lines (flushing, rotations, etc.) for bar and all events

Planned monthly event calendars, including (but not limited to) : daily/weekly tastings, management of staff and vendor support before, during, and after events, and inventory prep and counting.

Top ranked store for charcuterie board displays and events

During tenure, helped establish this location as the 1st store with a designated sake set

Tracked daily sales projections on target to balance P&L targets for store location

SPIRITS SPECIALIST BUYER/BACK UP RECEIVER – BEVMO WEST HOLLYWOOD, CA

10/2011-05/2015

Acted as Beer AOR and Supervisor, as well as assisted in establishing Fairfax location

Maintained craft beers and kegs

Receiving and data processing of daily invoices as well as visual merchandising

Managed social media presence as part of clientele outreach initiative

Managed a 20,000+ item inventory and catapulted this location to the #1 store for spirit selection in SoCal for the company

WINE STEWARD/GM CLERK SAFWAY/PAVILLIONS – HOLLYWOOD, CA

03/201-04/2015

Built and established clientele through community events such as tastings and farmer’s markets

Established and maintained both industry and celebrity accounts

Improved liquor department from C level store to #2 for the entire company

Organized seasonal dry demos to increase brand recognition

Managed and maintained 2,800+ item inventory

ASSISTANT WINE MANAGER/LEAD SALES ASSOCIATE/BOOKEEPER – COST PLUS WORLD MARKET WEST LOS ANGELES, CA

10/2005-10/2011

Increased annual sales by 20% for 4 consecutive years

Trained employees in cashiering, customer service, and daily operations

Ordered, received, and processed daily alcohol shipments of wine and beer

EDUCATION

WEST LOST LOS ANGELES COLLEGE- WEST LOS ANGELES 2003-2008

AA in Paralegal Studies

CERTIFICATIONS/LICENSES

WSET #16020685 May 2016 WSET Level I Wine & Spirits

WSET II July 2016 WSET Level II Wine & Spirits

Beer Server July 2016 Beer Cicerone I

Sake advisor #13235 April 2016 Sake School of America Certification

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