Customer Service Representative

Alexis Alves

Cumberland, RI *****

***********@*****.***

+1-401-***-****

I’ve done a little mix customer service at Dunkin Donuts, Bass Pro Shops, Burlington, Wrentham Outlets. Willing to learn new skills.

Work Experience

CSR - Customer Service Representative

Gem Plumbing And Heating - Cumberland, RI

June 2023 to Present

Taking calls, making outbound, booking appointments and services, putting customers info in computer, Multitasking.

Customer Service Associate

Dunkin Donuts - Cumberland, RI

December 2019 to Present

Customer service, cashing out, organizing orders, stocking, assisting coworkers. Cashier/Customer Service

Bass Pro Shops - Massachusetts

November 2022 to January 2023

Seasonal position for holiday. Assisted customers, organized clothing and returns, cleaned store and dressing rooms, handled return orders.

Education

High school diploma

Cumberland Valley High School - Cumberland, RI

September 2014 to June 2019

Skills

• Cashiering

• Cleaning Experience

• Customer Service

• Organizational Skills

• Merchandising

• Sales

• Retail Sales

• Cash Handling

• Computer skills (2 years)

• HVAC sales (2 years)

• Electrical systems (2 years)

• Plumbing

Certifications and Licenses

Driver's License

January 2021 to January 2027

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