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Customer Service Store Manager

Location:
Conyers, GA
Posted:
January 20, 2024

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Resume:

Tanisha C. White

Cell: 404-***-****

ad2xze@r.postjobfree.com

Objective I am looking for a position within this company that will utilize the vast amount of knowledge and skills I have accumulated from more than fifteen years in the workforce.

Summary of Qualifications:

●Received and counted stock items, and record data manually or using the computer.

●Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.

●Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

●Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

●Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations moved levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload transport, or stack material.

●Inspected product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.

●Manually or mechanically loaded or unloaded materials from pallets, skids, platforms, lifting devices, or other transport vehicles.

●I operated the company computers and programs needed to operate my shift.

●Maintains inventory controls by collecting stock location orders and printing requests.

●Reconciled purchase orders against goods received to confirm receipt and report defective products to suppliers.

Professional Experience:

Body Shop of America, Augusta, Ga (Aug. 2003- May 2007)

Key Holder

●Set example of selling behaviors including conversion of shoppers into customers, serving as an expert on merchandise features, building the sale and offering the Bloomingdale’s credit card as a benefit

●Desire to learn about our products in order to assist customers

●Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty

●Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales after care)

●Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards

●Achieving daily and weekly individual sales targets and KPI s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives

●Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked- Processing transactions accurately and efficiently

●Orientation to results and the client’s satisfaction

●Executing daily operating procedures

SEARS INC, Macon, Ga (Aug. 2007- May 2009)

Sales Associate

●Analyzed communication needs of customers and consults with staff engineers regarding technical problems.

●Trained establishment personnel in equipment use, utilizing knowledge of electronics and products sold, such as cell, computer, laptop.

●Recommended equipment to meet customer requirements, considering salable features, such as flexibility, cost, capacity, and economy of operation.

●Negotiated terms of sale and services with customers.

●Sold electronic equipment, such as computers, data processing, and cell phone equipment to businesses and the general public.

●Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries.

●Directed visitors by maintaining employee and department directories; giving instructions.

Bloomfield Middle, Macon, Ga (Aug. 2008- May 2009)

Science Teacher

●Delivering scheduled lectures to the assigned classes

●Accomplishing regular classroom debates to raise the students interests and understandings of the subject

●Assisting the school administration in arranging special functions / celebrations

●Counseling students as per their academic needs

●Implemented innovative programs to encourage learning through effective interactions

●Collaborated with parents and other faculty members to set realistic objectives

Miller Magnet Middle School, Macon, Ga (June 2009- August 2016)

Science Teacher

●Conducting regular lectures and seminars

●Conferred with parents to discuss grades and discuss any classroom performance issues

●Monitored students while in the classroom and on school-approved outings

●Assisted students with in class and homework assignments

●Maintained updates records of student progress

●Ran a paperless class through Edmodo

●Assisted the leadership team by helping with the school improvement plan

●Cooridinator of all 8th grade activities

●Cluster leader for 3 years

Dekalb County Board of Education, Dekalb, Ga (August 2016-August 2021)

Science Teacher

●Conducting regular lectures and seminars

●Conferred with parents to discuss grades and discuss any classroom performance issues

●Monitored students while in the classroom and on school-approved outings

●Assisted students with in class and homework assignments

●Maintained updates records of student progress

●Ran a paperless class through Edmodo

●Assisted the leadership team by helping with the school improvement plan

●Cooridinator of all 8th grade activities

●Cluster leader for 2 years

●Provided profound interactions with parents on the basis great student services

Academic education:

●Bachelor of Science, Plant Science-Biotechnology, Fort Valley, Ga 2007

Special Achievements:

●Secured the "My Teacher is Tops" at Miller Middle School for 2011

Extra Curricular:

●8th Grade Coordinator for all 8th grade activities



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