Customer Service Security Guard
Resume:
Karen E. Witer
Mt Pleasant, MI 48858
*******@*******.***
Employment History:
CMU Custodian Custodian 989-***-****
**/**** – present 1200 Franklin St Mt Pleasant MI 48859 temporary employee offered full time employment January 2, 2011
Cleaning educational facility
Stt Security and Investigation Security Guard 989-***-****
08/2016 - current 1600 N. Mission St Mt Pleasant MI 48858
Work events as security guard
Work weekends at McLaren Hospital
Aramark Inc Relief Worker 989-***-****
02/10/2010 – 07/14/2010 Central Michigan Food Services;
Cleaning in Educational setting
Customer service
U. S. Marble Inc Customer Service Rep. / Shipping Coordinator
09/2008 – 01/2009 7839 Costabella Ave; Remus MI 49340 989-***-****
Laid off 1/22/2009 lack of work; was temporary employee permanent full time in December 2008;
Data entry, phone support, driver paperwork distribution
North Star Recovery Office Clerical/Secretary/Accounting Clerk
And Towing Co 3498 E. Pierce Rd; Ithaca MI 48847 989-***-****
08/2007 - 01/2008 generate invoices, prepare banking, answer phone lines
Midwest Ultrasound Center Office Manager/Billing/Marketing
Dayton Ohio 5300 Brandt Pike Ste B; Dayton OH 45424 937-***-****
08/2007 – 01/2008 Office clerical/ Admitting/Billing and Marketing
Medical Billing and Collections, Scheduling, Medical records
Soaring Eagle Casino Housekeeper 989-***-****
09/2006 – 10/31/2006 6800 E. Soaring Eagle Blvd; Mount Pleasant MI 48858
Part time Cleaning Slot machine area; empty trash; clean ashtrays; returned to Ohio to work full time job
SAMSA Inc Systems and Markets of America Inc. 989-***-****
11/2004 - 02/2006 Medical Software Support Specialist/Trainer
5560Gratiot Ave Ste D; Saginaw MI 4863
Telephone and physical travel to support of billing and software programs;
Travel to site for training of how to use software
Phone support to clients using software; SAMSA Inc was a VAR (Value Added Reseller) for “elligence” software in the state of Michigan. Elligence is Medical Billing/Practice Management software for Physicians and Other medical services.
Mid-Michigan VNA Office Clerical/Billing Specialist 989-***-****
01/2003 - 07/2004 3007 N. Saginaw Rd; Midland, MI 48640
Patient billing and accounting for Hospice; Palliative Care;
Home Health including Private Duty Nursing services.
Electronic billing of Medicare; Accounting worksheet to document the monthly financial activity of Hospice on excel
Aggressively worked with Accounts Receivable to drastically reduce A/R Days outstanding; Customer Service – talking to private duty customers or other customers when insurance would not cover the entire amount of bill;
Tendercare Clare Office Clerical/Senior Bookkeeper 989-***-****
03/1999 - 12/2002 600 S. E. 4th St; Clare MI 48617
Patient billing and accounting;
Drastically reduced outstanding Accounts Receivable
Assisted with answering multiple phone lines
HealthSouth Rehab Hospital Patient Accounts Specialist 843-***-****
07/1997 - 02/1999 900 E. Cheves St; Florence South Carolina 29050
Medical Billing including Medicare electronically;
Data entry of patient charges daily;
calling on account for status updates, including workers compensation, BCBS, etc.
Specialized in customer service, answering phones, talking to patient and/or family about private charges, reduced A/R days outstanding.
GranCare South Carolina Regional Field Analyst of Accounts Receivable
02/10/1995 – 07/ 1997 audit of all office functions ten Nursing
Conversion of medical billing to electronic computerized
GranCare Inc merged with another company called TriCare
Bay Shores Nursing Care Resident Account Manager/Patient Accounting 989-***-****
4/18/1994 – 02/10/1995 Owned by GranCare Inc.
Patient related accounting
Drastically reduced Accounts Receivable and was offered a promotion to a regional position in South Carolina working for GranCare Inc.
MidMichigan Gladwin Pines Housekeeping and Laundry Supervisor 989-***-****
4/15/91 - 12/17/92 Human Resources/Payroll
Scheduling, inventory, employee evaluations and disciplinary actions;
Clerical responsibilities, assist with answering phones, admissions,
Workers compensation paperwork, payroll paperwork, new hire
Paperwork and orientation.
Education: Bachelor of Science in Business
Ferris State University May 1990
Associates Degree in Business Administration
Mid Michigan Community College May 1988
References: References are Available upon request
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