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Customer Service Class A

Location:
Raleigh, NC
Posted:
January 20, 2024

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DESMOND YOUNG

(C) 984-***-**** ad2xxn@r.postjobfree.com 73 Sundews Court Clayton, NC 27527 SUMMARY

Meticulous, committed to excellence, demonstrating outstanding judgment, problem-solving, and decision- making skills. Supports an environment driven by exceptional customer service and teamwork with ability to positively influence, mentor and be a credible source of knowledge. KEY COMPETENCIES AND SKILLS

Initiative Inclusiveness Adaptability Self-motivation Integrity Time Management Microsoft Office Suite

Strong Attention to Detail Excellent Verbal and Written Communication Skills multi-Tasker EDUCATION

Highschool Diploma Commonwealth of Pennsylvania

CDL CLASS A Road Masters

PROFESSIONAL EXPERIENCES

Lane Construction

Laborer May 2023-

• Provides assistance to craft workers, such as carpenters, plasterers, and masons

• Lifts, pushes, pulls, or carries objects, and performs materials handling and storage

• Lifts heavy objects, walks, and stands for long periods of time and performs strenuous physical labor, sometimes under adverse condition

• Ensures proper safety and incident procedures are followed, and reports problems to the foreman

• Loads and unloads trucks, and hauls and hoists materials

• Read and understand specifications, drawings, and blueprints to complete accurate, high-quality work.

• Logs inventory to materials to maintain access to supplies

• Loads materials, equipment and tools onto trucks and secured for transport to job site

• Use picks and shovels to dig, spread and level dirt and gravel

• Collects and removes debris from work sites to maintain team productivity and minimize safety hazards.

• Operates heavy machinery and tools in a safe effective fashion to ensure proper handling of equipment while task is completed.

• Collaborate with craft teams to complete large-scale construction projects. Desmond Young

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Annie International

Warehouse Associate January 2018-May 2018

• Followed-up on warehouse purchases of supplies and supply inventories by setting up controls, tracking and reporting for employee-based equipment usage and replenishment

• Stocked warehouse with essential equipment

• Provided UPS support functions, such as handling and shipping expedites, reporting and tracking expedite shipments and vendor chargebacks

• Took inventory of materials shipped or received

• Loaded and unloaded trucks, railway cars, and other vehicles for transporting goods

• Disposed of leftover packing materials such as wooden crates, pallets, and cardboard

• Efficiently managed the distribution of product inventory- including purchase orders to vendors, shipment tracking, and warehouse communications

• Completed the activity of boxing and packing up product that arrives in either the salon pack area or the store pack area with the emphasis of ensuring damage free product upon arrival to the customer/store. The Home Depot

Warehouse Associate January 2013-January 2014

•Received material coming into the building by vendors, customers, or other warehouses accurately and promptly.

•Verified the quantity and description of materials received by checking merchandise against the packing list.

•Prepared a receiving report if none is available.

•Examined incoming shipments, reject damaged items. Appropriately report/record any discrepancies.

•Accurately placed materials on shelves, in racks or other designated storage areas in an orderly manner.

•Entered quantity received against the purchase order in the computer system and Desmond Young

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print back order and inventory stock put away list.

•Attached identifying tag or labels to materials or marks information on cases, bales, or other containers.

•Assembled and fill orders to be shipped to customers.

•Prepared all shipping documentation.

•Reviewed all orders to determine if they were picked correctly.

•Safely and accurately cut designated lengths of wire.

•Addressed maintenance issues of wire cutting tools and machinery. Be able to accurately identify various types and sizes of wire.

•Ensured warehouse/equipment is maintained on a regular basis.

•Safely operated all the necessary equipment in work area.

•Accurately identified and count stock materials as listed on the cycle count list. Licenses/Certification

CDL CLASS A, OSHA10 hour Construction Safety and Health, Man Lift Certification



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