Donald Gardner ad2xxa@r.postjobfree.com

Santa Fe, Texas 77510 409-***-**** (phone) or 832-***-**** (text only)

Objective

An organizational infrastructure will need to stay stable and liable to almost everything I can help to work. It is an aspect for operations to be fair and flexible to their marketing and other organizations. A managing resource may provide assets, forecasts, and project timelines to protect their organizations against qualitative vulnerability successfully. My mediation with an organization will pursue stability, confidentiality, and prevention for the staff and patients to secure in the medical centers' environment—a strategic plan process to nourish and infrastructure in safety and scope of practice in the open atmosphere.

Skills & Abilities

Skill include: Risk Management, Operational Management Monitoring, New System or Update Installation, Database Management (DMS), Archive Recovery Management, Inventory Controls, Billing procedures, Insurance billing, Maintaining quality assurance standards, Healthcare billing proficiency, Personal and professional integrity, Computerized charted specialist, Sound decision-making, In-depth claims knowledge, Problem resolution ability, Program development, Patient-oriented, Medical coding capability and Financial aptitude.

Education

Master of Health Administration

University of Phoenix

August 2018 – Present

Bachelor of Science – Information Technology

University of Phoenix

October 31, 2016

Associates of Art – Information Technology

University of Phoenix

February 2014

High School Diploma – Advanced Drafting Technology

Alvin High School

June 1991

Authorization to work in the United States for any employer.

Work Experience

Order Fulfillment April 2021 – August 2021

Home Depot

I delivered customers' orders on a prompt basis on progress. I use different apps from smartphones to manage store information for profitability and loss per department. They assigned me to follow detailed customer orders to delivery at a store, pick up in the order's department, and their residence or business area. I consistently respond to customer service emails within the standard window for optimal response. I kept customers informed about issue resolution progress and provided updated estimated resolution times on an ongoing basis.

Technical Support Representative January 2015 - December 2015

HostGator

Troubleshoot daily IT desktop client issues, supporting multiple departments and various offices. I supported online customers with data connectivity issues, assisting with troubleshooting steps and rebooting of hardware. I advised users regarding required maintained practices of diverse software systems for OEM warranty requirements and industry best practices. I explained technology-related details in easy-to-understand terms to individuals from all walks of life and various job positions. I maintained a calm, professional demeanor when faced with high demand, high volume workloads. Collaborate with a support team to assist client stakeholders with emergent technical issues and develop practical solutions. Diligence followed up with customers about existing orders, feedback, and responding to their questions.

Fogger, Termite Treater, and Re-inspector June 2010 – December 2012

Terminix International

Responsible for inspecting, testing, sorting, sample, or nonagricultural weight materials or processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. Use the precision measuring instruments and complete all my tasks during any weather condition.

Information System Technician & Medical Records Specialist March 1997 – December 2008

Texas Gulf Coast Medical Group

Responsible for accurate, detailed work to process statistics. Charted Medical Exam (CME) data and retrieved and refilled data from the shelved archives. Risk Management: Protected vulnerable networks following detailed risk assessments. Guided and learned the cross-functional term in the design, validation, acceptance testing, deployment, and implementation of secure, networked communications across remote sites for several vital workstations. Complete processing form, record receipts of subpoenas from attorney offices, state prisons, insurance companies, and private investigators into a proprietary database. Also, input database from lab system with LabCorp and LabQuest.

Award

The National Society of Leadership and Success March 2020

Bachelor of Science October 31, 2016

Associates of Art February 14, 2014

High School Diploma June 1991

Architectural Drafting Project June 1991

2nd Place Architectural CAD Project at Vocational Industrial Club of America

Mechanical Drafting Project June 1990

3rd Place Mechanical CAD Project at Vocational Industrial Club of America

Runner Up Tennis District Tournament May 1990

References

*Available upon request*