Operations Manager Store Sales

Balakrishnan Sivaprakasam

**** ******* *****, ********, ** -75071 737-***-**** ***********@*****.***

Professional Summary

Dedicated and self-motivated Deputy Operations Manager professional with 46 years of working experience in demanding environments, challenging and offering sound judgement for continuing success in business.

Experience

Selection Grade Deputy Manager 1974-2010

AAVIN TCMPF Ltd Chennai, India

Supervised day to day operations of approximately one hundred store sales employees delegating tasks and providing logistical support

Developed sales and marketing plans to increase store sales

Managed staff attendance register, and payroll operations

Improved product recommendation and availability as per customers request and increased sales

Operational Manager 2011-2021

Wellingdon Estate Society Chennai, India

Planning and Maintenance of physical environment & space utilization

Responsible for collecting maintenance charges and Annual Subscription charges

Logging of complaints, investigation of complaints, root cause identification and coordinate appropriate solutions.

Handle entire property maintenance like electrical, plumbing, mechanical, general facility management etc. Maintenance & Operation of facilities

Proper Maintenance of bank accounts & other necessary documentation like bank reconciliation for the Audit/ Inspection purpose

Education

Annamalai University, Chidambaram, India 1996

PGDPM & IR - Post Graduate Diploma in Personnel management and Industrial Relations

Annamalai University, Chidambaram, India 1996

M.COM

Annamalai University, Chidambaram, India 1992

PGDMM – Post Graduate Diploma in Marketing Management

Madurai Kamaraj University, Madurai, India 1985

B.COM

Skills & abilities

Decision Making Capabilities

Predictive and Preventive Maintenance

Managing Operations and Efficiency

Problem solving

Team Leadership

Economic analysis

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