Customer Service Housekeeping Supervisor

Mila A Munger

**** ***** ** **, ***********, NM *7112

Phone: 951-***-****

Email: ************@*****.***

Housekeeping Supervisor, Laundry, Housekeeping Attendant, and Management

Current Housekeeping Supervisor. High School Graduate - 1998. Presently enrolled in a Bachelor’s Degree program in Business Administration. Owned a small business in Sipocot Cam Sur, Philippines (including cleaning services); consistently recognized for strong ability to foster positive relationships and develop excellent customer service relationships.

Areas of Expertise

Housekeeping Supervision

Laundry and Guest room Cleaning and Customer Service

Computer and social media

Diversity & Culture

Microsoft Office: Word, Excel, PowerPoint

Excellent Communication Skills

Management construction and cleaning

Professional Experience

HOUSEKEEPING SUPERVISOR, Ramada Plaza Midtown, Albuquerque, NM March 2022 - Present

Assign guest room attendants and housemen to areas requiring attention and

responsible for maintaining a good working environment.

Council and train the employees assigned to me to ensure a competent staff

Responsible for inspecting and ensuring guest rooms are cleaned by housekeeping

and are ready by company standards.

HOUSEKEEPING SUPERVISOR, Albuquerque Boca Hotel Limited, Albuquerque, NM July 2021 – March 2022

Assign guest room attendants and housemen to areas requiring attention and

responsible for maintaining a good working environment.

Council and train the employees assigned to me to ensure a competent staff

Responsible for inspecting and ensuring guest rooms are cleaned by housekeeping

and are ready by company standards.

When needed, clean the guest rooms, filling in absent housekeeping attendants.

Report the status of available rooms through company reporting software.

LAUNDRY and GUEST ROOM ATTENDANT, LaQuinta Inns and Suites, Albuquerque, NM 2018 – July 2021

Responsible for cleaning guest rooms and doing guest laundry by

company standards for quantity, cleanliness, guest satisfaction, safety, and security.

In addition, we inspected room cleanliness as required.

Breakfast Attendant, pre-pandemic

Consistently recognized for excellent performance

SMALL BUSINESS OWNER, Sipocot, Cam Sur, Philippines 4408 2009 - 2017

Provided soft drinks and sundries in a local Sari-Sari store.

Provided local transportation via tricycle and car services.

Managed various construction and cleaning crews.

Education

High School Diploma, Felix O. Alfelor SR. Foundation College, San Juan Ave, Sipocot, Cam Sur, Philippines. Graduated in 1998.

Presently Attending Southern New Hampshire University (Online). Pursuing a Degree in Business Administration With an Emphasis 0n Business Management.

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