John P. (J. P.) Moreno

Manager

Athens, GA *****

ad2xwa@r.postjobfree.com

+1-470-***-****

Over 27 years experience in positions of increasing responsibility, integrating program management and operations, supervision; effective communication skills and employee development. Directly supervised staff ranging from 4 to 284 professional support level personnel. Indirectly responsible for 1084 employees. Successful in sales ranging from door to door home improvement sales to automotive sales and leasing. Poses over 6 years on the Hospitality and Food Service Industry. Authorized to work in the US for any employer

Work Experience

Sales Manager

Tire Discounters - Watkinsville, GA

June 2023 to Present

Assistant Manager

Goodwill of North Georgia - Athens, GA

February 2023 to June 2023

General Manager

La Cabana Mexican Restaurant - Bogart, GA

June 2022 to January 2023

Assistant Manager

Mr. Tire Auto Service Centers - Johns Creek, GA

June 2021 to June 2022

Assistant Manager

Mavis discount tire and brakes - Braselton, GA

June 2020 to June 2021

Greet and assist customers on their vehicle needs. Also sell and upsell recommendations made by mechanics and shop manager. Assist store manager in enforcement of company standards. Parts Manager

ELITE AUTO REPAIR - Lawrenceville, GA

January 2020 to May 2020

Shipping and receiving of all parts ordered to repair vehicles. Label each part with necessary information. Keep shop clean. Detail or wash vehicles as they are completed prior to customer delivery. Conduct QC and scan every vehicle.

Assistant Manager

Atlanta Dent / Dent Wizard - Roswell, GA

May 2019 to November 2019

Ensure every vehicle is in almost perfect appearance to be resold. All of which would include washing, clay bar, buffing, and polishing the exterior including headlight restoration. Vacuuming, & shampooing the carpet and or fabric interior. Also treating and cleaning all leather. Perform inspection of all vehicles prior to returning them to the lot manager .

General Manager

ROSATI'S PIZZA - Hoschton, GA

January 2019 to May 2019

As the general manager I am responsible for all operations in the FOH and BOH. Conduct inventory of bar, also double check and oversee all monetary transactions. Compose all schedules. Lead by example of all positions. Conduct training of all positions according to Rosati's and from my own standards squired from my own skills and experience throughout the years of customer service and hospitality. Vehicle Rectification & Preparation

Tesla - Roswell, GA

September 2018 to January 2019

To ensure every vehicle coming into the Southeast hub is absolutely ready for delivery. Whether it involves a vehicle rectification inspection, detailing, or even conduct a paint rectification by buffing, wet sanding or denibbing any imperfections.

Manager

Bad Habits Tattooing Studio - Fort Lauderdale, FL

January 2018 to August 2018

Greet all clients as they walk in. Conduct inventory for all artists to ensure they have all necessary supplies. Enter payroll into system and oversee all transactions whether cash or credit. Store Manager

Rent A Wheel/ Rent a Tire - Gainesville, GA

December 2016 to August 2017

Assist customers in renting or buying wheels and tires. Conduct inventory, make schedules, hire and fire, also train employees according to their position. Account Manager

Universal Parking of America LLC - Alpharetta, GA

February 2016 to December 2016

Responsibilities

Ensure valets and porters provide excellent customer service. Provide and assist customer satisfaction with the loaner vehicles. Supervision of car wash department. Make schedule to be fully staffed at peek hours. Oversee operations to ensure 100 % customer satisfaction at RBM Mercedes Benz of Alpharetta. Lead Pawnbroker

Valuepawn - Chamblee, GA

June 2015 to February 2016

Responsibilities

Loan money on items based on collateral. Items such as : jewelry, firearms, electronics, musical instruments, etc. Conduct audits, inventory, pawn walks. Trained in firearms, diamonds, and gold appraisals.Accomplishments

Helped the surrounding communities by giving them an opportunity and peace of mind by knowing that they can get the cash when they need it and know their belongings will be safe.Skills Used Implementation of my business and bilingual skills to accomplish my daily goals in sales and lending. Sales Manager & Pawnbroker

iPawn - Gainesville, GA

December 2013 to April 2015

Responsibilities

I loan our customers money based on the value of their items, also do title loans, but I also sell electronics, musical instruments, but mainly jewelry and firearms. Accomplishments

I have turned this location from 34% profit to 94% profit on their firearms and 134% on their jewelry . Skills Used

I bilingual and posses the ability to adapt, overcome, and improvise. Education

Associate in Culinary arts

Johnson & Wales University-North Miami - Miami, FL January 1991 to August 1993

Certification in Commercial Food

Atlantic Voc-Tech - Coconut Creek, FL

High school or equivalent in HS Diploma

McFatter - Coconut Creek, FL

Skills

• Key Holder

• Customer Service

• Retail Management

• Cash Handling

• Customer Service Skills

• Inventory

• Management

• Sales

• Scheduling

• Team Building

• training

• Inventory Management

• Merchandising

• Word

• Microsoft Excel

• Tattooing

• Buffing

• Detailing

• Restoration Industry Experience

• Auto Restoration

• Car Wash

• Automotive Repair

• Profit & Loss

• Interpretation

• Translation

• Microsoft Office

• Property Management

• Mold Remediation

• Water Damage Restoration

• Program Management

• Oil Change

• Sales Management

• Door-to-Door Experience

• Office Management

• Leadership

• Purchasing

• Project scheduling

• Employee evaluation

• Management

• Management

• Management

• Computer literacy

• Supervising experience

• Store management

• Documentation review

• Negotiation

• Team management

• Management

• Vendor management

• Mechanical knowledge

• Automotive diagnostics

• Management

• Driving

• Analysis skills

• Pricing

• Upselling

• Cleaning & Grounds maintenance (2 years)

• Communication skills

Languages

• Spanish - Expert

Military Service

Branch: United States Marine Corps

Service Country: United States

Rank: E-5

Certifications and Licenses

Certified Federal Translator ( Spanish)

Blood Bourne Pathogens

Crisis Resolution

Commercial Food Service

Food Handler

Driver's License

November 2019 to November 2027

State of Georgia

Secret Clearance

Top Secret Clearance

Additional Information

Over 25 years experience in positions of increassing responsibility, intergrating program management and operations, supervision, effective communication skills and employee development. Directly supervised staff ranging from 4- 284 professional support level personel. Succesful in sales ranging from door to door home improvements to car sales and leasing. Poses over 6 years in the Hospitality and Food Service Industry.

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