Assistant Manager General
Resume:
John P. (J. P.) Moreno
Manager
Athens, GA *****
************@*****.***
Over 27 years experience in positions of increasing responsibility, integrating program management and operations, supervision; effective communication skills and employee development. Directly supervised staff ranging from 4 to 284 professional support level personnel. Indirectly responsible for 1084 employees. Successful in sales ranging from door to door home improvement sales to automotive sales and leasing. Poses over 6 years on the Hospitality and Food Service Industry. Authorized to work in the US for any employer
Work Experience
Sales Manager
Tire Discounters - Watkinsville, GA
June 2023 to Present
Assistant Manager
Goodwill of North Georgia - Athens, GA
February 2023 to June 2023
General Manager
La Cabana Mexican Restaurant - Bogart, GA
June 2022 to January 2023
Assistant Manager
Mr. Tire Auto Service Centers - Johns Creek, GA
June 2021 to June 2022
Assistant Manager
Mavis discount tire and brakes - Braselton, GA
June 2020 to June 2021
Greet and assist customers on their vehicle needs. Also sell and upsell recommendations made by mechanics and shop manager. Assist store manager in enforcement of company standards. Parts Manager
ELITE AUTO REPAIR - Lawrenceville, GA
January 2020 to May 2020
Shipping and receiving of all parts ordered to repair vehicles. Label each part with necessary information. Keep shop clean. Detail or wash vehicles as they are completed prior to customer delivery. Conduct QC and scan every vehicle.
Assistant Manager
Atlanta Dent / Dent Wizard - Roswell, GA
May 2019 to November 2019
Ensure every vehicle is in almost perfect appearance to be resold. All of which would include washing, clay bar, buffing, and polishing the exterior including headlight restoration. Vacuuming, & shampooing the carpet and or fabric interior. Also treating and cleaning all leather. Perform inspection of all vehicles prior to returning them to the lot manager .
General Manager
ROSATI'S PIZZA - Hoschton, GA
January 2019 to May 2019
As the general manager I am responsible for all operations in the FOH and BOH. Conduct inventory of bar, also double check and oversee all monetary transactions. Compose all schedules. Lead by example of all positions. Conduct training of all positions according to Rosati's and from my own standards squired from my own skills and experience throughout the years of customer service and hospitality. Vehicle Rectification & Preparation
Tesla - Roswell, GA
September 2018 to January 2019
To ensure every vehicle coming into the Southeast hub is absolutely ready for delivery. Whether it involves a vehicle rectification inspection, detailing, or even conduct a paint rectification by buffing, wet sanding or denibbing any imperfections.
Manager
Bad Habits Tattooing Studio - Fort Lauderdale, FL
January 2018 to August 2018
Greet all clients as they walk in. Conduct inventory for all artists to ensure they have all necessary supplies. Enter payroll into system and oversee all transactions whether cash or credit. Store Manager
Rent A Wheel/ Rent a Tire - Gainesville, GA
December 2016 to August 2017
Assist customers in renting or buying wheels and tires. Conduct inventory, make schedules, hire and fire, also train employees according to their position. Account Manager
Universal Parking of America LLC - Alpharetta, GA
February 2016 to December 2016
Responsibilities
Ensure valets and porters provide excellent customer service. Provide and assist customer satisfaction with the loaner vehicles. Supervision of car wash department. Make schedule to be fully staffed at peek hours. Oversee operations to ensure 100 % customer satisfaction at RBM Mercedes Benz of Alpharetta. Lead Pawnbroker
Valuepawn - Chamblee, GA
June 2015 to February 2016
Responsibilities
Loan money on items based on collateral. Items such as : jewelry, firearms, electronics, musical instruments, etc. Conduct audits, inventory, pawn walks. Trained in firearms, diamonds, and gold appraisals.Accomplishments
Helped the surrounding communities by giving them an opportunity and peace of mind by knowing that they can get the cash when they need it and know their belongings will be safe.Skills Used Implementation of my business and bilingual skills to accomplish my daily goals in sales and lending. Sales Manager & Pawnbroker
iPawn - Gainesville, GA
December 2013 to April 2015
Responsibilities
I loan our customers money based on the value of their items, also do title loans, but I also sell electronics, musical instruments, but mainly jewelry and firearms. Accomplishments
I have turned this location from 34% profit to 94% profit on their firearms and 134% on their jewelry . Skills Used
I bilingual and posses the ability to adapt, overcome, and improvise. Education
Associate in Culinary arts
Johnson & Wales University-North Miami - Miami, FL January 1991 to August 1993
Certification in Commercial Food
Atlantic Voc-Tech - Coconut Creek, FL
High school or equivalent in HS Diploma
McFatter - Coconut Creek, FL
Skills
• Key Holder
• Customer Service
• Retail Management
• Cash Handling
• Customer Service Skills
• Inventory
• Management
• Sales
• Scheduling
• Team Building
• training
• Inventory Management
• Merchandising
• Word
• Microsoft Excel
• Tattooing
• Buffing
• Detailing
• Restoration Industry Experience
• Auto Restoration
• Car Wash
• Automotive Repair
• Profit & Loss
• Interpretation
• Translation
• Microsoft Office
• Property Management
• Mold Remediation
• Water Damage Restoration
• Program Management
• Oil Change
• Sales Management
• Door-to-Door Experience
• Office Management
• Leadership
• Purchasing
• Project scheduling
• Employee evaluation
• Management
• Management
• Management
• Computer literacy
• Supervising experience
• Store management
• Documentation review
• Negotiation
• Team management
• Management
• Vendor management
• Mechanical knowledge
• Automotive diagnostics
• Management
• Driving
• Analysis skills
• Pricing
• Upselling
• Cleaning & Grounds maintenance (2 years)
• Communication skills
Languages
• Spanish - Expert
Military Service
Branch: United States Marine Corps
Service Country: United States
Rank: E-5
Certifications and Licenses
Certified Federal Translator ( Spanish)
Blood Bourne Pathogens
Crisis Resolution
Commercial Food Service
Food Handler
Driver's License
November 2019 to November 2027
State of Georgia
Secret Clearance
Top Secret Clearance
Additional Information
Over 25 years experience in positions of increassing responsibility, intergrating program management and operations, supervision, effective communication skills and employee development. Directly supervised staff ranging from 4- 284 professional support level personel. Succesful in sales ranging from door to door home improvements to car sales and leasing. Poses over 6 years in the Hospitality and Food Service Industry.
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