JESUS A FERREIRA JR

ad2xvl@r.postjobfree.com

+1-917-***-****

Orlando, FL

Profile

Dedicated, self-motivated and customer service-oriented, skilled transport Driver with a Commercial Driver’s License (CDL) A, extensive commercial driving experience, and a commitment to exceptional customer service. Seeking a challenging position in New York City to utilize my driving expertise, attention to safety, and strong communication skills.

Ability to collaborate. Attention to detail. Problem solving. Above all, passion for learning. Accuracy, concepts, APIs, computer science

Skills

Commercial Driving: Possession of a valid Commercial Driver’s License (CDL A). Proficient operation of various commercial vehicles, including tractor-trailers, delivery trucks, or vans.

Route Planning and Navigation: Strong knowledge of local roads, highways, and traffic patterns. Ability to use GPS systems effectively to plan and navigate optimal routes.

Safety and Compliance: Adherence to all safety regulations and protocols. Conducting pre-trip and post-trip inspections to ensure vehicle safety and compliance.

Loading and Unloading: Experience in loading and unloading cargo with attention to weight distribution. Ability to secure and handle various types of goods during transport.

Customer Service: Strong written and verbal communication skills. Ability to secure and handle various types of goods during transport.

Time Management: Efficient time management skills to meet delivery deadlines. Flexibility to adapt to changes in schedules or unexpected challenges.

Communication Skills: Effective communication with dispatch, warehouse teams, and customers. Clear and concise reporting of any incidents, delays, or issues.

Languages: Portuguese (Native), English and Spanish.

Professionalism: Professional appearance and conduct while representing the company. Courteous behavior and respect for other road users.

Professional Experience

Driver, Uber (New York City, NY and Central Florida) February 2017 (Current)

Duties

Ensure the safety of passengers and other road users by following traffic laws and regulations.

Keep the vehicle clean and well-maintained.

Regularly check the vehicle's condition, including tires, brakes, lights, and fluids.

Use GPS navigation tools to find the most efficient routes for pickups and drop-offs.

Familiarity with Central Florida roads and neighborhoods.

Greet passengers courteously and create a positive and friendly atmosphere.

Assist passengers with getting in and out of the vehicle as needed.

Communicate effectively with passengers to confirm pickup locations and provide estimated arrival times.

Report any issues or concerns to Uber support.

Follow Uber's policies and guidelines for drivers.

Maintain a professional and respectful attitude toward passengers.

Accept trip requests through the Uber app.

Complete trips efficiently and in a timely manner.

Accept and process payments through the Uber app.

Familiarity with the electronic payment system.

Driver, Panebras (Central Florida) July 2021 to February 2022

Duties:

Safely and timely deliver Panebras bakery products to designated locations, such as retail stores, supermarkets, or distribution centers.

Load bakery products onto the delivery vehicle in an organized and secure manner.

Unload products at delivery locations, ensuring accuracy and efficiency.

Plan delivery routes to optimize time and fuel efficiency.

Use GPS or navigation tools to navigate through specified routes.

Perform routine checks on the delivery vehicle to ensure it is in good working condition.

Report any mechanical issues or concerns promptly.

Maintain accurate records of deliveries, including receipts, invoices, and other necessary paperwork.

Ensure all required documentation is completed at each delivery location.

Interact professionally with customers during deliveries.

Address any customer inquiries or concerns in a courteous manner.

Adhere to traffic laws, safety regulations, and company policies.

Follow any specific guidelines or protocols provided by Panebras.

Stay informed about Panebras bakery products, including features, specifications, and any promotional information.

Provide information to customers about Panebras products when required.

Ensure the quality and freshness of bakery products during transportation.

Report any issues related to product quality or integrity.

Assist in monitoring and managing product inventory levels on the delivery vehicle.

Coordinate with the warehouse or distribution center for restocking as needed.

Efficiently manage time to meet delivery schedules.

Communicate any delays or issues that may affect delivery times.

Maintain effective communication with dispatch, supervisors, and other team members.

Report any incidents, accidents, or emergencies promptly. management skills, manage multiple projects

Driver, Amazon Flex (Orlando, FL), January 2021 to August, 2021

Completed over sixty successful deliveries daily with a focus on efficiency and customer satisfaction.

Navigated diverse routes using GPS technology to ensure timely deliveries.

Handled various package sizes and maintained a high level of attention to detail.

Achieved a consistently high on-time delivery rate, exceeding company standards.

Received positive feedback from customers for professionalism and service quality.

Education and Language

High School Degree (New York City, NY)

Portuguese (Native), English (Fluent), Spanish (Conversational)

Certification

Commercial Driver License (CDL) A

creative approach, publishing, content,

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