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Customer Service Administrative Assistant

Location:
St. Louis, MO
Salary:
Open
Posted:
January 20, 2024

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Resume:

January **, ****

Dear Hiring Manager,

I am interested in the position with your company. Please accept this letter and my enclosed resume as an expressed interest in joining your staff. My background in small office management and customer service experience can immediately be utilized to our mutual benefit.

As highlighted in my resume, my experience has provided me with proficiency in all areas of office procedures, including knowledge of word processing software usage and excellent typing skills. Learning quickly and working with all levels of personnel are just a few of the many qualities I possess. I am very organized, and able to accomplish goals under strict deadlines.

If I can provide any additional information, or should you desire to set up an interview, please contact me at (618-***-***** at your earliest convenience.

Sincerely,

Debra Whisenant

Enclosure

OBJECTIVE

To obtain a position in your company utilizing my prior five years of administrative assistant and customer service experience in a way that contributes to increased profitability and efficiency.

EDUCATION

Sanford-Brown College, Fenton, MO August 2012

Associate of Applied Science Degree

Paralegal Studies

EXPERIENCE

Account Temps.

●A short term assignment that was extended longer 02/13 - 05/13

●Examining/organizing legal documents

●Examining/organizing financial documents

●Document Management:

Preparing documents to be moved off site

Copying, scanning, redacting information off of documents

Data entry, reports, organization, time sensitive material

Hallcon

●Professional Driver Crew Hauler 05/16 - Current

PTI Professional Transportation Inc. Cahokia IL. 07/12 - 11/19

OTR Driver

●Transportation of Railroad workers to and from multiple locations

Robert Half International- Downtown St. Louis Location

●Worked with documents

Extracting data from files for an ORT- project 01/13 - 01/13

Wal-Mart, Belleville, IL 10/08 - 05/09

Cashier

●Strong cash handling

●Provided excellent customer service

●Greeted all customers in a friendly manner

Huck’s Convenience Store, Fairview Heights, IL 10/03- 02/04

Clerk

●Communicated effectively with customers

●Stocked shelves and maintained product stock

●Handled cash and form of payment

●Ensured store cleanliness

●Assisted customers as needed

Account Temps, Fairview Heights, IL 01/02 -02/03

Seasonal Tax-Preparer

●Prepared customers taxes accurately and efficiently

Office Team, Fairview Heights, IL 11/01- 01/02

Office Assistant

●Completed logistic work for Chrysler, Ford, Star Transport and Kansas City Transport

●Dispatched drivers to locations for pick-ups

●Made appointments for recruiter

●Maintained calendar for open positions within the companies

●Created driver booklets and hazardous material handling information for drivers

●Utilized Word, Lotus, Excel, Microsoft Office, Windows, Quicken

Regency Motors Inc., St. Louis, MO 08/00- 04/02

Assistant Office Manager

●Daily bank deposits, completed accounts receivable and payable using

Peach Tree Software, personal loans, car title loans.

●Performed accurate data entry, car deals for loan companies

●Answered phones in a professional manner

●General office duties

●Assistant manager duties

●Executed reports, collections, flyers, late payment mailings

●Participated in promotional offerings

●Maintained customer accounts

First City Financial Corporation, St. Louis, MO 09/00 – 08/01

Assistant Office Manager

●Personal Loans

●Complete daily cash flow

●Assist with bank deposits

●General office duties

AAA American Title Loan Company, St. Louis, MO 06/01 – 09/01

Office Assistant

●Assist customers with personal loans, car title loans, payday loans

●Complete duties associated with collections

●Assisted in repossessing of vehicles



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