Customer Service Representative

Maylin Lim Pallasigui **** Wye Mills S Laurel MD *0724

Cell 805-***-**** Email **************@******.***

OBJECTIVE

To obtain a challenging position as Contract Assistant while utilizing current skills and acquiring new abilities. ABILITIES AND SKILLS

Over 14 years’ experience in merchandise sale;Strong communication skills &customer service skills;Friendly personality to address customer concerns;Quality patient care;Safety and Emergency procedures;Basic nursing skills;Personality care skills;Knowledge of signs and symptoms of common disease;Ability to work in a Fast Paced environment;Proficient Multi-Tasker;Maintained excellent customer relation and developed customer rapport. EMPLOYMENT HISTORY

Nordstrom 2002 – Present

Customer Service Representative 2005 – Present

● Giving exceptionally great customer service;receive payments,returns and exchanges,handle cash and credit transactions;handle processes of online orders;trouble shoot mobile services and basic computer software.

Assistant Manager 2004 – 2006

● Providing good customer service;accepting in store payments on customers’ accounts;coaching and guiding sales employee,making sure goals in the department were met;and maintaining cleanliness and organizing department.

Cashier &Sales Associate 2003 – 2004

● Providing exemplary customer service;Accepting in store payments on customers’ accounts;assisted customers with their needs;Inventory control;Maintained customer clientele through personal book. Nursing Assistant 2002

CNA

● Observed residents;reported any health issues to the supervising nurse,monitoring vital signs including temperature such as pulse,respiration and blood pressure,setting up meal trays;documenting food/fluid inta Served nutritional supplements;keeping the residents space and clean area. Limited Too Inc. 1999

Server

● Provided adequate customer service,cashier,handled cash transactions,floor set organization,maintained cleanliness and organization of the store

EDUCATION

Winston Church Hill High School

Major:General Studies

Diploma

REFERENCE

Reference will be available upon request

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