System Administrator

Email: **************@*****.***

Phone number: 435-***-****

LinkedIn URL: https://www.linkedin.com/in/ebube-ndubuisi-38a125101/ GitHub URL: https://github.com/jaiymzN

EBUBE NDUBUISI

OBJECTIVE

To secure a challenging Systems Administrator/DevOps engineer/Cloud engineer position where I can leverage my extensive technical skills and proven experience to enhance organizational operations, application deployments, and overall security. SUMMARY

Five years of experience in the IT industry, specializing in system and network administration.

Proficient in managing complex systems and networks, adept at troubleshooting technical issues, and implementing robust security measures.

Recent promotion from Helpdesk Tier 2 to System Administrator Tier 2.

Intermediate proficiency in DevOps engineering with a focus on operations.

Skilled in designing and implementing network infrastructure, including call centers.

Proven track record of documenting IT processes for employee training.

Recognized as an assertive, critical thinker, fast learner, and effective leader with excellent communication and interpersonal skills.

Strong background in system administration, network security, and information security.

EDUCATION

Utah Tech University — Bachelor's Degree in Computer Information Technology

St. George, UTAH

GPA: 3.55/4.0

Technical Skills:

● Database Administration

● Networking

● Security

● System Administration

● System Automation

● Python

● Web Design (HTML and CSS)

Southern Utah University — Master of Science in Business Analytics Cedar City, UTAH

GPA: 4.0/4.0

EXPERIENCE

Balance Of Nature, St. George, UT — Linux System Administrator JAN 2021 - MAY 2023

● Successfully transitioned from IT Helpdesk Tier 1 to Tier 3 and was subsequently promoted to Linux System Administrator Tier 2.

● Provided efficient support to over 300 employees via an internal ticketing system.

● Expertly managed onboarding and offboarding tasks using Active Directory, ensuring smooth transitions for new hires and departing employees.

● Offered vital support for the Kubernetes cluster, efficiently resolving technical issues and monitoring resource utilization.

● Conducted system administration and monitoring tasks using Proxmox, Prometheus, UptimeKuma, and Kubernetes.

● Ensured optimal functionality of workstations by monitoring their status through Ninja RMM.

● Coordinated workstation setup for call centers, guaranteeing the availability of all necessary equipment.

● Established network connectivity for client stations and wireless access points throughout the office building.

● Collaborated with system administrators to migrate company resources to a Kubernetes cluster.

● Implemented PowerDNS clusters using MariaDB, ensuring robust DNS management and networking.

● Documented IT processes to facilitate employee training. SERVERPLUS, Remote. St. George UT — CSR/Tech Support SEPT 2020 - NOV 2020

● Delivered exceptional customer support by responding to inquiries and providing technical assistance via phone.

● Resolved network and connectivity issues, including those related to routers, switches, and POE.

● Utilized Anydesk to remotely connect to customer computers and efficiently resolve technical problems.

● Provided third-party support to companies like DirecTV, Rapidwave, Networx, and internet service providers.

● Troubleshoot email-related issues, including those related to storage capacity.

● Escalated complex technical problems to higher-level support teams.

● Maintained detailed records of customer interactions and technical support issues.

● Continuously updated technical knowledge and skills to deliver the highest level of customer support.

Intermountain Health Care, St. George UT — Information Technology Intern APRIL 2019 - AUGUST 2019

● Imaged and configured over 50 computers for various hospital clinics.

● Installed software applications tailored to each clinic's specific needs.

● Managed an up-to-date inventory of IT equipment and supplies.

● Organized and optimized the IT storage room for efficient operations.

● Resolved hardware and software issues, providing IT support to the clinics.

● Set up and configure new workstations, including printers and peripherals. SKILLS

● Operating Systems: Windows, Linux, Unix

● Troubleshooting: Root Cause Analysis, Debugging

● Virtualization: VMware, Hyper-V, Proxmox, Vagrant, Oracle VM Manager

● Networking: TCP/IP, DNS, DHCP, VPN, VLAN, Firewall

● Security: IDS/IPS, SIEM, DLP, Encryption, Penetration Testing

● Cloud Computing: AWS, Google Cloud

● Infrastructure and Network Management: Firewall Configuration, Uptime Kuma, Nginx, Virtualization (Proxmox, Oracle VM Manager, Vagrant, AWS EC2), Automation, Monitoring, Log Analysis Tools (Nagios, Grafana, Prometheus)

● Database Management: MariaDB

● Cloud Computing: Cloud Platforms (AWS)

● Configuration Management: Puppet, Ansible

● DevOps: CI/CD (Jenkins), Source Control (Git), Containerization (Docker, Kubernetes)

● IT Administration: Active Directory, Google Workspace/G-Suite, Microsoft Office 365, NinjaRMM, IT Documentation, Scripting Languages (Bash, Python, Yaml).

● Customer facing: customer service, non-technical liaison CERTIFICATIONS

● CERTIFIED PC PRO

● CompTIA A+ certification

● CompTIA Security+ certification

● CompTIA Network+ certification

● Certified Kubernetes Administrator: LF-cw5gzk7kfg PROJECTS

● Created a Kubernetes command cheat sheet

Link:

https://www.linkedin.com/feed/update/urn:li:activity:712************ 1808/

● Kubernetes cluster automation using Vagrant.

GitHub Link: https://github.com/jaiymzN/kubernetesvagrant

LinkedIn Link:

https://www.linkedin.com/feed/update/urn:li:activity:712************ 1808/

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