Customer Service Data Entry

EUNIQUE BARFIELD

**** ********* **, *******, ***** Carolina, 27610, US • 984-***-**** • **************@*****.*** I am a fast worker who pays close attention to detail and follows through. Customer satisfaction is important to me, so I'm a positive and upbeat communicator. Warehouse and customer service environments are something I'm very familiar with. I am an individual who has worked as a Stocker for Walmart company for more than 2 years. Also, I’ve been in the customer service field more than 1.5 years. I am dedicated to learning, growing, and succeeding within your industry

Coordinate operational activities

Customer service

Organization

Bank reconciliation

Verbal written and communication skills

Shelving of products

Data Management

Cleaning procedures

Communications

Equipment monitoring

Data entry

MS Office

Data analysis

Problem resolution

Heavy lifting

Team Leadership

Food preparation

Skilled in MS OFFICE (basic excel, PowerPoint, basic word) Stocking Associate - February, 2021 to March, 2022 Walmart Supercenter - Raleigh, NC

Used appropriate materials to package items like bubble wrap and wrapping paper to prevent damage during shipping. Provided service to store customers and wrote customer contracts and invoices for equipment rental and tool repairs in the automotive department.

Checked and inspected stock items for flaws and reported any damages to the supervisor. Assisted customers in completing their purchases by moving heavy items, collecting payments, and bagging purchases. Checked and inspected stock items for flaws and reported any damages to the supervisor. Customer Service Operator - March, 2022 to February, 2023 Kittrell Job Corps Center - Kittrell, NC

Coordinate operational activities

Verbal and written communication skills

Operate office equipment

Collect deposits, payments or fee’s

Send information, documentation, or materials

Compile documentation

Provided primary customer support to internal and external customers in a fast-paced office environment. Used highly effective selling skills while properly engaging and presenting solutions to customers. Communicated with customers, management, and the sales team to better understand their needs and make recommendations. Aided customers by carefully listening, identifying problems, and making recommendations based on my extensive product knowledge. Informed customers about current promotions, upgrades, and new services that were available under their current plan. Preserved revenue streams where possible, using refunds as a last resort to maintain customer satisfaction with strong communication and negotiation skills.

Taught customers how to use company systems, fill out forms, and get the services they wanted. Professional Summary

Skills

Work History

Food Handler - June, 2023 to Present

Dairy Queen Grill & Chill - Raleigh, NC

Kept work areas organized, clean, and sanitized to meet company and regulatory requirements. Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations. Finished all of the opening and closing checklists, which included emptying the trash, refilling napkin dispensers, securing all alcohol, dating food, and polishing all silverware.

Organized food and supply deliveries, putting each item in its proper place. Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. New team members were interviewed, hired, and trained by me. Consistently satisfied customers by preparing orders quickly and accurately. Restocked newly delivered inventory in storage, the kitchen, and the food prep area. High School - 2023

Penn Foster - Scranton, PA

Bank deposit

Bank reconciliation

Alpha filing

Numeric filing

Intermediate Word (2016)

Basic Word (2016)

PowerPoint (2016)

Basic Excel (2016)

Education

Certifications

Contact this candidate