Team Member Customer Service
Resume:
Rayanne Lazkani **** Melbourne Place
Highlands Ranch, CO 80130
********@*****.***
EXPERIENCE
Primary Care Doctor’s Office (Dr. Amita Sharma),
Hayward, CA
September 2022- May 2023
Checked patients in/out, took vitals, scheduled appointments, answered phone calls, and kept office area tidy.
Chick-fil-A, Pleasanton, CA — Team Member
June 2018 - June 2023
Promoted to advanced team member.
The Mosaic Project, Oakland, CA — Intern
September 2019 - June 2020
Worked with salesforce and assisted with other office duties. EDUCATION
Certified Phlebotomist- APLMED Academy - 10/2023
Certified in Basic Life Support - American Red Cross 11/2023
Chabot College, Hayward, CA
August 2020 - Transferred Fall 2023
Received Associates Degree in Biology with an Emphasis in Allied Health
Highest Possible GPA received
Silver Oak High School, Hayward, CA — 2020 Graduate August 2016 - Graduated June 2020
Graduated with a GPA of 4.25 as an honors student. Electives: Business entrepreneurship, world music, leadership, and SAT prep.
Interests/Activities: Student committee, Piano (5 years), Pre-PA student, Volleyball Team.
SKILLS
Experience with Epic EMR System
5 years of customer service in a
fast-paced environment
Great customer service
Able to handle stressful situations
Time-management
Communication
Problem-solver
Adaptability to change
ACCOMPLISHMENTS
One of 44 students who received
the highest possible Grade Point
Average (GPA) during my
attendance at Chabot College
Was promoted to advanced team
member at my past job
Balancing work and school
responsibilities
Co-organized the first Student
Committee meeting of my high
school
Co-founded Muslim Student
Association
QUALITIES
Hardworking and dedicated
Team player
Well-organized
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