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Supply Chain Change Management

Location:
Canby, OR
Posted:
January 19, 2024

Contact this candidate

Resume:

Dr. Nicola

McFadden-

Marvin

971-***-****

ad2xiz@r.postjobfree.com

PROFILE

EDUCATION

Professional Summary

Senior Executive and Strategy Leader with extensive 25+ years’ experience in guiding major business transformations and strategic development across diverse sectors, including government, healthcare, retail, and high-tech. Proven capability in leading organizational change, driving growth, and adapting strategies to align with global trends and market needs. Expertise in setting up PMOs and CoEs, spearheading digital and business transformation projects, and managing large- scale, multimillion-dollar portfolios. Recognized for strong leadership in global initiatives and successful integration of company culture.

Core Competencies

Program & Project Management: Expertise in managing large-scale projects and establishing PMOs, including scope, budget, and stakeholder management.

Organizational Change Management: Proficient in designing and implementing change strategies, enhancing

organizational culture and adoption.

Strategic Leadership: Adept in digital, e-commerce, and business strategy, driving innovation in complex

environments.

Process Improvement: Utilizing best practices like Lean Six Sigma, ITIL, and PMP for operational excellence.

Change Management

Designed robust change strategies, improving effectiveness through leader and stakeholder engagement.

Expert in managing the impact of change on people and processes, driving adoption at all organizational levels. Communication & Leadership

Proven ability in inspiring buy-in and commitment, challenging the status quo, and offering best-fit solutions. Managed and mentored global teams, fostering a

collaborative and high-performance culture.

Technical Expertise

Comprehensive knowledge of ITSM tools, IT governance, COBIT, enterprise architecture, and supply chain systems. Proficient in Knowledge Management and PPM tools and Supply Chain Management processes and systems.

MSc. Management Information Systems,

University of West Indies, 2000

BSc. Computer Studies, University of

West Indies, 1995

Change Management Certification

(ACMP)

Certified Supply Chain Professional

(CSCP, APICS)

Certified ITIL V3 Foundation

Certified Six Sigma Black Belt (CBBSS,

Villanova)

Project Management Professional (PMP)

CERTIFICATIONS

Doctor of Humanities (honoris causa),

Elbon Solutions College of Ministry, 2023

PROFESSIONAL

ACHIEVEMENTS

Strategic Planning and Execution

Change Management

Digital Transformation

Program and Project Management

Risk and Stakeholder Management

Business & Competitive Analysis

Financial Strategy & Analysis

Supply Chain & ERP implementationn

IT Governance & IT Service Management

Leadership and Team Development

Global Market Expansion

Technology Innovation Leadership

Mergers and Acquisitions Strategy

KEY SKILLS

Heavenly Father, as your child, I come before you desperately seeking a senior executive position in Program Management, Project Management, VP PMO, CIO, VP Business Transformation, VP IT Governance, VP Business Strategy, VP IT Strategy, VP Change Management, Organizational Change Management, Culture Change Management, and Senior Management Consultant, Leadership Development, Business Analysis, User Acceptance Testing, Innovation, Information Technology, Digital Transformation. Lord, open doors for me that no man can touch. Lord, anoint this resume with the Blood of Jesus so every eye that sees it and hands that touches it will move in my favor as I have divine favor with god and man. Lord, go before me and make a way where there is no man shut, take full control from the application and interview to offer, and grant me an offer that is undeniably God's move, Lord; I ask you to act quickly and swiftly and do good work on my behalf. Lord, this opportunity is a seed to fund your ministry. Lord, do not let the work I do for you on my LinkedIn profile be a hindrance to my advancement and promotion and senior executive appointment. Grant me divine wisdom, and, like you promoted Joseph and Daniel, Godly men in the secular realm, promote, appoint, and anoint me, Lord, to be a blessing to others, influential in Corporate America. I would like to ask you for this opportunity, whether remotely or to work in corporate Idaho in the surrounding Boise area. I ask that I start to settle down and help my family and community very soon. Let me be a financial pillar to nations and known as a global high;y sought-after agent of transformation, apologetically Christian and stand in integrity, moral values, and servant leader. Lord, I stand on your word and know that you are actively watching over your word, ready to perform it. Anoint me, Lord, with wisdom, miracles of healing, prophesy, word of knowledge, and administration from your variety of spiritual gifts as I cling unto the Holy Spirit and draw closer to you, Jesus. Bless John and me in global ministry, Kingdom building, and business to be influential and ambassadors for your kingdom. Give us keys to our new home in Idaho; provide it supernaturally by Your grace and all for Your glory. Let everyone in the Daniel fast with us and testify of your blessings, delivered promises, and answered prayers in Jesus' name. Lord, I have faithfully served; please bless me and show me your glory in Jesus' mighty name; bless the work of my hands; bless all 4 of my boys - David, Phillip, Nick & Matt; all grandchildren, current and future daughters-in-law bind us in cords of love not easily broken, do an unusual and creative miracle to bring us closer together. I ask you for debt cancelation and mortgage-free living in Jesu's name. Bless the books I have written and anoint there with your B;ood for salvation, reformation, revival, transformation, and empowerment. Bring liberation, restoration, breakthroughs, and glory to your name. Let churches take The Daniel Fast books to lead their congregation and use Chayah as a community for resources for spiritual growth. Let the whole world come out to see what you have done. Bless the apps to be launched. Bless Laura and her family. Bless my LinkedIn profile to be located, viewed, and followed as I bring hope, truth, light, and love, and even senior leaders, business owners, and hiring managers are encouraged by the wisdom and revelation there. Lord, I am standing on your word with little strength and power; I have kept your word and not denied your name now, Lord; please act on my behalf and the community and your people I serve and open the floodgates of heaven and pour down blessings upon us in Jesus mighty name I pray, amen!

"I know your [record of] works and what you are doing. See! I have set before you a door wide open which no one is able to shut; I know that you have but little power, and yet you have kept My Word and guarded My message and have not renounced or denied My name." - Revelation 3:8 PAGE 1

www.nicolamcfadden.ca

Strategic Initiatives

Digital Transformation Leadership: Led a company-wide digital transformation initiative, resulting in a 40% increase in operational efficiency and a 30% reduction in costs over two years.

PMO Establishment: Successfully established a Project Management Office (PMO), which improved project delivery time by 25% and enhanced cross-departmental collaboration. Change Management Excellence: Implemented a change management strategy that increased employee engagement and adoption rates by over 50% during major organizational changes.

Innovative Process Reengineering: Reengineered key business processes using Lean Six Sigma methodologies, achieving a 35% improvement in process efficiency and customer satisfaction.

Strategic IT Implementations: Spearheaded the implementation of an integrated IT system that enhanced data accuracy by 60% and increased overall productivity. Supply Chain Optimization: Redesigned the supply chain framework using SAP Ariba, leading to a 20% reduction in supply chain costs and a 15% increase in supplier performance metrics.

Cultural Transformation Initiatives: Drove a cultural transformation project that resulted in a 70% improvement in employee morale and a 25% increase in team productivity. Senior Leadership in Global Team Management and Financial Stewardship Successfully managed and mentored a diverse global team of 50+ staff, contractors, and offshore partners in agile and lean product development cycles. Oversaw and strategically allocated a budget exceeding $100 million, effectively balancing cost management with optimal resource utilization. Implemented comprehensive training and development programs, significantly enhancing team capabilities and performance.

Developed and executed a robust succession planning strategy, ensuring seamless leadership transitions and long-term organizational stability. MULTI-CERTIFIED STRATEGY, CHANGE, AND

PROJECT MANAGEMENT SENIOR LEADER

Heavenly Father, as your child, I come before you desperately seeking a senior executive position in Program Management, Project Management, VP PMO, CIO, VP Business Transformation, VP IT Governance, VP Business Strategy, VP IT Strategy, VP Change Management, Organizational Change Management, Culture Change Management, and Senior Management Consultant, Leadership Development, Business Analysis, User Acceptance Testing, Innovation, Information Technology, Digital Transformation. Lord, open doors for me that no man can touch. Lord, anoint this resume with the Blood of Jesus so every eye that sees it and hands that touches it will move in my favor as I have divine favor with god and man. Lord, go before me and make a way where there is no man shut, take full control from the application and interview to offer, and grant me an offer that is undeniably God's move, Lord; I ask you to act quickly and swiftly and do good work on my behalf. Lord, this opportunity is a seed to fund your ministry. Lord, do not let the work I do for you on my LinkedIn profile be a hindrance to my advancement and promotion and senior executive appointment. Grant me divine wisdom, and, like you promoted Joseph and Daniel, Godly men in the secular realm, promote, appoint, and anoint me, Lord, to be a blessing to others, influential in Corporate America. I would like to ask you for this opportunity, whether remotely or to work in corporate Idaho in the surrounding Boise area. I ask that I start to settle down and help my family and community very soon. Let me be a financial pillar to nations and known as a global high;y sought-after agent of transformation, apologetically Christian and stand in integrity, moral values, and servant leader. Lord, I stand on your word and know that you are actively watching over your word, ready to perform it. Anoint me, Lord, with wisdom, miracles of healing, prophesy, word of knowledge, and administration from your variety of spiritual gifts as I cling unto the Holy Spirit and draw closer to you, Jesus. Bless John and me in global ministry, Kingdom building, and business to be influential and ambassadors for your kingdom. Give us keys to our new home in Idaho; provide it supernaturally by Your grace and all for Your glory. Let everyone in the Daniel fast with us and testify of your blessings, delivered promises, and answered prayers in Jesus' name. Lord, I have faithfully served; please bless me and show me your glory in Jesus' mighty name; bless the work of my hands; bless all 4 of my boys - David, Phillip, Nick & Matt; all grandchildren, current and future daughters-in-law bind us in cords of love not easily broken, do an unusual and creative miracle to bring us closer together. I ask you for debt cancelation and mortgage-free living in Jesu's name. Bless the books I have written and anoint there with your B;ood for salvation, reformation, revival, transformation, and empowerment. Bring liberation, restoration, breakthroughs, and glory to your name. Let churches take The Daniel Fast books to lead their congregation and use Chayah as a community for resources for spiritual growth. Let the whole world come out to see what you have done. Bless the apps to be launched. Bless Laura and her family. Bless my LinkedIn profile to be located, viewed, and followed as I bring hope, truth, light, and love, and even senior leaders, business owners, and hiring managers are encouraged by the wisdom and revelation there. Lord, I am standing on your word with little strength and power; I have kept your word and not denied your name now, Lord; please act on my behalf and the community and your people I serve and open the floodgates of heaven and pour down blessings upon us in Jesus mighty name I pray, amen!

"I know your [record of] works and what you are doing. See! I have set before you a door wide open which no one is able to shut; I know that you have but little power, and yet you have kept My Word and guarded My message and have not renounced or denied My name." - Revelation 3:8 PAGE 2 WORK EXPERIENCE

CEO/CIO/ VP of Change Management and Project Management Office Nikimac Solutions Inc., November 2011 (incorporated) – Present http://nikimacsolutionsinc.com/

Core Accountabilities: Business Transformation, Organizational Change Management, Project Management, IT Service Management, IT Governance

Spearheaded strategic initiatives for corporate restructuring and market analysis, yielding enhanced operational efficiency and revenue growth. Oversee IT strategy, aligning with overall business objectives, managing IT budget, and ensuring comprehensive support.

Lead the Program and Project Management Office, focusing on Organizational Change Management, User Acceptance Testing, and Business Analysis. Key roles include enhancing PMO operations, strategic vision formulation, and driving operational improvements for business performance.

Utilize Lean Six Sigma principles for organizational transformation, addressing challenges in innovation, strategy, technology, and risk management. Develop and implement Change Management Strategies to secure stakeholder engagement and adapt to evolving organizational needs.

Craft and communicate change vision and strategy, facilitating awareness and acceptance. Employ rigorous planning and coaching to address resistance, ensuring sustained organizational benefits.

Apply expertise in change analysis and project management to influence change plans, manage stakeholders, and facilitate transformative change. Lead communication strategies, stakeholder involvement, and policy development. Guide adoption of new business models and technology to enhance growth strategies and competitive positioning. Minimize the impact of disruptive innovations. Anticipate and understand client needs, promoting product opportunities and enhancing portfolios. Deliver high-quality outputs, ensuring positive client experiences and reinforcing organizational reputation.

Facilitate leadership development, emphasizing innovation and transformational skills. Provide executive coaching using various frameworks (e.g., emotional intelligence, critical thinking, appreciative inquiry).

Key Achievements

Directed business expansion into new markets, achieving over 20% increase in market share and elevating brand positioning.

Provided senior leadership with strategic planning and market entry insights, leading to a 30% boost in operational efficiency and identification of new business ventures. Successfully implemented a company-wide digital transformation strategy, leading to a 25% increase in process efficiency and a significant reduction in operational costs. Pioneered the development of a strategic IT roadmap, integrating cutting-edge technologies, resulting in a 15% year-over-year growth in technology-driven revenue. Orchestrated a large-scale ERP system overhaul, enhancing system capabilities and user experience, thereby increasing overall productivity by 20%. Heavenly Father, as your child, I come before you desperately seeking a senior executive position in Program Management, Project Management, VP PMO, CIO, VP Business Transformation, VP IT Governance, VP Business Strategy, VP IT Strategy, VP Change Management, Organizational Change Management, Culture Change Management, and Senior Management Consultant, Leadership Development, Business Analysis, User Acceptance Testing, Innovation, Information Technology, Digital Transformation. Lord, open doors for me that no man can touch. Lord, anoint this resume with the Blood of Jesus so every eye that sees it and hands that touches it will move in my favor as I have divine favor with god and man. Lord, go before me and make a way where there is no man shut, take full control from the application and interview to offer, and grant me an offer that is undeniably God's move, Lord; I ask you to act quickly and swiftly and do good work on my behalf. Lord, this opportunity is a seed to fund your ministry. Lord, do not let the work I do for you on my LinkedIn profile be a hindrance to my advancement and promotion and senior executive appointment. Grant me divine wisdom, and, like you promoted Joseph and Daniel, Godly men in the secular realm, promote, appoint, and anoint me, Lord, to be a blessing to others, influential in Corporate America. I would like to ask you for this opportunity, whether remotely or to work in corporate Idaho in the surrounding Boise area. I ask that I start to settle down and help my family and community very soon. Let me be a financial pillar to nations and known as a global high;y sought-after agent of transformation, apologetically Christian and stand in integrity, moral values, and servant leader. Lord, I stand on your word and know that you are actively watching over your word, ready to perform it. Anoint me, Lord, with wisdom, miracles of healing, prophesy, word of knowledge, and administration from your variety of spiritual gifts as I cling unto the Holy Spirit and draw closer to you, Jesus. Bless John and me in global ministry, Kingdom building, and business to be influential and ambassadors for your kingdom. Give us keys to our new home in Idaho; provide it supernaturally by Your grace and all for Your glory. Let everyone in the Daniel fast with us and testify of your blessings, delivered promises, and answered prayers in Jesus' name. Lord, I have faithfully served; please bless me and show me your glory in Jesus' mighty name; bless the work of my hands; bless all 4 of my boys - David, Phillip, Nick & Matt; all grandchildren, current and future daughters-in-law bind us in cords of love not easily broken, do an unusual and creative miracle to bring us closer together. I ask you for debt cancelation and mortgage-free living in Jesu's name. Bless the books I have written and anoint there with your B;ood for salvation, reformation, revival, transformation, and empowerment. Bring liberation, restoration, breakthroughs, and glory to your name. Let churches take The Daniel Fast books to lead their congregation and use Chayah as a community for resources for spiritual growth. Let the whole world come out to see what you have done. Bless the apps to be launched. Bless Laura and her family. Bless my LinkedIn profile to be located, viewed, and followed as I bring hope, truth, light, and love, and even senior leaders, business owners, and hiring managers are encouraged by the wisdom and revelation there. Lord, I am standing on your word with little strength and power; I have kept your word and not denied your name now, Lord; please act on my behalf and the community and your people I serve and open the floodgates of heaven and pour down blessings upon us in Jesus mighty name I pray, amen!

"I know your [record of] works and what you are doing. See! I have set before you a door wide open which no one is able to shut; I know that you have but little power, and yet you have kept My Word and guarded My message and have not renounced or denied My name." - Revelation 3:8 PAGE 3 WORK EXPERIENCE

Transformation Consultant, Multiple Confidential Clients, January 2016 – Present

Nikimac Solutions Inc.

Core Accountabilities: Business Transformation, Organizational Change Management, Project Management, IT Service Management, IT Governance

Developed and implemented Transformation Strategies, including PMO and CM COE establishment, focusing on client-specific transformation needs across Business and Product Development Life Cycles.

Executed Change Management plans, including vision, governance, roadmap, and tactical strategies, ensuring alignment with future state goals. Conducted comprehensive Change Management activities, such as Diagnostics, Impact Assessments, and Stakeholder Engagement, fostering active participation and trust. Partnered with HR and Corporate Communications to enhance employee engagement and effectively communicate change, driving awareness, desire, and commitment. Designed coaching and delivered training programs to equip internal and external partners with the necessary skills and knowledge.

Professional Experience

CIO and VP Program Management Office, Empowered Services, Oregon (June 2023- present). Led strategic initiatives for market expansion and new product launches, resulting in over 40% growth in market share and significant brand positioning enhancement. Senior IT Governance & Change Management Consultant, Air Canada (Jan 2021- Feb 2023; May 2018 to March 2019) Managed global IT governance and business transformation initiatives, contributing to significant improvements in IT operations, IT- business alignment, and business processes.

Senior Change Management Consultant, British Columbia Government (June 2019 – April 2020). Led a comprehensive Procurement Transformation strategy focusing on people, culture, and organizational development, resulting in enhanced operational efficiency and organizational alignment.

Senior Portfolio Manager, Walmart (Nov 2017 – April 2018). Successfully led the Digital Transformation Program, establishing an agile PMO, which significantly improved technology product delivery and accelerated the digital innovation process. Senior Change Management Consultant, City of Toronto (July – Aug 2017). Developed and implemented a comprehensive Change Management Strategy for the SAP Ariba integration, significantly enhancing the efficiency of the Supply Chain Management process.

Transformation Strategist/Change Manager, DH Recycle (Jan – July 2017). Directed a digital transformation portfolio focusing on ERP and cloud technology, leading to improved system integration and operational efficiency.

Change Management Consultant, Woodbridge Group (Jan – Dec 2016). Provided strategic direction for IT Service Management, successfully implementing a global Service Desk and ITSM processes, which enhanced service delivery and customer satisfaction. Heavenly Father, as your child, I come before you desperately seeking a senior executive position in Program Management, Project Management, VP PMO, CIO, VP Business Transformation, VP IT Governance, VP Business Strategy, VP IT Strategy, VP Change Management, Organizational Change Management, Culture Change Management, and Senior Management Consultant, Leadership Development, Business Analysis, User Acceptance Testing, Innovation, Information Technology, Digital Transformation. Lord, open doors for me that no man can touch. Lord, anoint this resume with the Blood of Jesus so every eye that sees it and hands that touches it will move in my favor as I have divine favor with god and man. Lord, go before me and make a way where there is no man shut, take full control from the application and interview to offer, and grant me an offer that is undeniably God's move, Lord; I ask you to act quickly and swiftly and do good work on my behalf. Lord, this opportunity is a seed to fund your ministry. Lord, do not let the work I do for you on my LinkedIn profile be a hindrance to my advancement and promotion and senior executive appointment. Grant me divine wisdom, and, like you promoted Joseph and Daniel, Godly men in the secular realm, promote, appoint, and anoint me, Lord, to be a blessing to others, influential in Corporate America. I would like to ask you for this opportunity, whether remotely or to work in corporate Idaho in the surrounding Boise area. I ask that I start to settle down and help my family and community very soon. Let me be a financial pillar to nations and known as a global high;y sought-after agent of transformation, apologetically Christian and stand in integrity, moral values, and servant leader. Lord, I stand on your word and know that you are actively watching over your word, ready to perform it. Anoint me, Lord, with wisdom, miracles of healing, prophesy, word of knowledge, and administration from your variety of spiritual gifts as I cling unto the Holy Spirit and draw closer to you, Jesus. Bless John and me in global ministry, Kingdom building, and business to be influential and ambassadors for your kingdom. Give us keys to our new home in Idaho; provide it supernaturally by Your grace and all for Your glory. Let everyone in the Daniel fast with us and testify of your blessings, delivered promises, and answered prayers in Jesus' name. Lord, I have faithfully served; please bless me and show me your glory in Jesus' mighty name; bless the work of my hands; bless all 4 of my boys - David, Phillip, Nick & Matt; all grandchildren, current and future daughters-in-law bind us in cords of love not easily broken, do an unusual and creative miracle to bring us closer together. I ask you for debt cancelation and mortgage-free living in Jesu's name. Bless the books I have written and anoint there with your B;ood for salvation, reformation, revival, transformation, and empowerment. Bring liberation, restoration, breakthroughs, and glory to your name. Let churches take The Daniel Fast books to lead their congregation and use Chayah as a community for resources for spiritual growth. Let the whole world come out to see what you have done. Bless the apps to be launched. Bless Laura and her family. Bless my LinkedIn profile to be located, viewed, and followed as I bring hope, truth, light, and love, and even senior leaders, business owners, and hiring managers are encouraged by the wisdom and revelation there. Lord, I am standing on your word with little strength and power; I have kept your word and not denied your name now, Lord; please act on my behalf and the community and your people I serve and open the floodgates of heaven and pour down blessings upon us in Jesus mighty name I pray, amen!

"I know your [record of] works and what you are doing. See! I have set before you a door wide open which no one is able to shut; I know that you have but little power, and yet you have kept My Word and guarded My message and have not renounced or denied My name." - Revelation 3:8 PAGE 4 WORK EXPERIENCE

Senior Manager, eHealth Ontario (October 2014 - October 2015) Change Management and ITS Governance: Established a comprehensive ERM framework, enhancing risk management and governance. Improved IT governance and risk mandate compliance through strategic leadership and policy development. ERM Capacity Building: Advanced ERM capabilities within eHealth Ontario, fostering a robust risk culture and effective risk governance structures. Initiated key committees for enterprise risk and governance, contributing to sustainable change. Risk Management and Reporting: Developed and executed an ERM portfolio, aligning with ministry requirements and board expectations, thereby bolstering organizational reputation. Strategic Leadership and Communication: Influenced executive decisions through compelling business cases, establishing critical relationships with Board members and stakeholders.

Senior Manager, eHealth Ontario (April 2012 – October 2014) Change Management and Interoperability: Built the ICE Program Office, implementing strategies and governance for EMS, TDM, and ICE capabilities, aligning with agency objectives.

Program Management and Strategy: Managed EMS, TDM, and ICE programs, streamlining environmental management standards and procedures. Team Leadership and Engagement: Conducted extensive requirement gathering, stakeholder engagement, and program reporting, enhancing program delivery and effectiveness.

Director, PMO, BlackBerry (August 2010 – February 2012) Portfolio Management and Strategy: Established PMOs for IT/business strategy and supply chain transformation. Provided leadership for project delivery and governance, managing a portfolio exceeding $200M.

Change Management and Communication: Developed stakeholder engagement strategies, ensuring alignment of projects with strategic objectives and effective communication. Earlier Positions

Lean Six Sigma Black Belt / Process Manager, BlackBerry (2007 - 2009) Managed process improvement initiatives, applying Lean Six Sigma methodologies to enhance efficiency and quality. Senior Business Process Improvement Lead, World Vision International (2005 - 2007) Led significant business process enhancements, focusing on operational efficiency and strategic improvements.

Six Sigma Black Belt / Organizational Change Leader, Maple Leaf Food (2004 – 2005) Implemented change management strategies and Six Sigma processes, improving organizational efficiency and productivity.

Information Technology Consultant, Nissan Canada Inc. (2000 – 2004) Provided IT consultancy, focusing on technology solutions and improvements to business processes. Senior Manager, Business Analysis & Project Management, Caribbean Cement Company (1997 – 2000) Oversaw project management and business analysis, driving key business transformations and improvements.

Project Manager / Business Analyst, Goodyear Tire & Rubber (1995 – 1997) Managed projects and analyzed business processes, contributing to operational advancements and efficiency gains. PAGE 5



Contact this candidate