MAGGIE GIBSON
**** ******* ***, *********, ** ***44
Ph: 407-***-****
************@*****.***
Summary
●Enthusiastic and accomplished Senior Payroll Specialist with solid experience in payroll processing, wage garnishment administration, human resources, bank reconciliations and developing excellent customer service relationships.
Experience
Senior Payroll Specialist
Jan 2022 - Sept 2023
KeyHro - Orlando, FL (Remote)
●Process payrolls for multiple state clients. ( weekly, bi-weekly and semi-monthly)
●Follow up on missing payments and issue manual payments as requested.
●Respond to client and employee inquiries regarding payroll concerns.
●Document employee records for address changes, terminations, etc.
●Maintain confidential records in accordance with internal company procedures.
Payroll Administrator II
Aug 2021 - Dec 2021
Travel & Leisure - Orlando, FL (Remote)
●Process weekly and bi-weekly multi state payrolls.
●Receive and process help desk tickets and manual check requests.
●Create and distribute reports each pay cycle, ensuring payrolls are processed efficiently.
●Review and process garnishment orders and audit reports to verify withholdings are correct.
Garnishment Processor
Feb 2021 - Aug 2021
UKG - Atlanta, GA (Remote)
●Collect, research and process garnishments for multiple clients with multi-state payrolls.
●Respond to agency inquiries concerning employee status for garnishment orders.
●Submit termination documentation to agencies as requested.
Licensed Mortgage Specialist
Aug 2020 - Jan 2021
AmeriSave Mortgage Corp - Atlanta, GA (Remote)
●Analyzed financial documentation for purchasing and refinancing loans.
●Evaluated property values based on appraisal market pricing.
Payroll & Garnishment Administrator
Jan 2019 - Jun 2020
Wyndham Destinations - Orlando, FL (Hybrid)
●Processed multi state payrolls weekly and biweekly.
●Compiled accounting reports, statements and summaries covering monthly, quarterly
●Developed and provided standard operating procedures for garnishment team.
Certified Payroll Administrator
Jul 2017 - Jan 2019
Acousti Engineering Company of FL - Orlando, FL
●Audited payroll hours, taxes and deductions for multi-state processing.
●Supported certified payroll protocols with strong focus on quality and performance.
●Protected company from liability issues through monitoring monthly statements for life, dental and health insurance policies.
●Processed weekly payroll utilizing in house payroll for over 500 employees.
Payroll & Garnishments Specialist
Feb 2017 - July 2017
Lightsource HR - Orlando, FL
●Issued weekly and biweekly payrolls for multiple clients.
●Sorted and processed multi state garnishment orders for multiple clients.
Payroll - Garnishments - General Accounting
Aug 2013 - Jul 2016 (Temp Positions - ADP, Ryder, Siemens)
Atlanta, GA & Orlando, FL
●Supported payroll and garnishments for Canadian and American operations on a weekly and biweekly basis.
●Updated records for purchase orders and invoicing.
●Reconciled bank statements.
●Prepared bank deposits.
Medical Hiatus - Oct 2011 to Aug 2013
Garnishment Manager
Mar 2006 - Oct 2011
SCI Companies, Inc. - Lawrenceville, GA
●Interviewed and assembled a team to process garnishments for all clients.
●Reconstructed garnishment process manual to comply with federal and state requirements.
●Managed processing of multi state garnishments including bankruptcies, federal and state levies, student loans, child support orders, etc.
●Prioritized submission of payments and court order answers for plaintiffs and court representatives.
●Resolved issues with internal and external clients regarding payroll deductions and over payments.
Education
Wheaton Academy - High School Diploma
Gainesville State College - General Studies
Software
ADP E-5 / Kronos / Lawson / PeopleSoft / Prism / SAP / UltiPro / Sage / WFN /