Customer Service Front Desk

SOPHIA PONCE

**** * ***** *** ***., Arizona ***** 602-***-**** ***************@*****.***

Skills Summary

6yrs in customer service support. I’m proud to say I never got mad one time at a customer. It’s like taking candy from a baby if shown any type of disagreement with a customer. I'm proud of my leadership skills as a trainer for the last 3yrs of my career. Alhambra High School 3.0

Business management

Motel 6

Front desk representative

Taking calls for are guest and soon to be guest. Sometimes there were guest that didn’t like the room that was cleaned by one of our coworkers so what I would do out of the kindness of my own heart I would pay for an extra night on me

2015/2021