Natalie Norwood

*** ****** **. *******, ** ***** 337-***-**** ad2xgt@r.postjobfree.com

EDUCATION

Bachelor of Business Administration in Management, December 2018 Tarleton State University, Stephenville, TX

Associates of Arts, May 2015

Lone Star Community College, Kingwood, TX

CERTIFICATIONS

POST Certified April 2022

CPR/First Aid Certified, April 2022

Taser Certified, April 2022

STRENGTHS

● Highly productive with collaborative approach

● Leadership and team building

● Communication at various organizational

levels; business acumen

EXPERIENCE

Calcasieu Parish School Board/Substitute Teacher Lake Charles, LA October 2023-Current

● Maintaining a safe classroom environment

● Enforce school rules and regulations

● Problem solving and critical thinking

● Provide guidance to enhance comprehension and assist students with understanding course material

Correctional Officer/Deputy Calcasieu Parish Sheriff’s Department Lake Charles, LA October 2021- October 2023

● Restrain combative inmates when necessary

● Conduct proper book-ins for incoming inmates

● Conduct formal head counts on inmates

● Oversee inmates to ensure they are safe, secure, and supervised

● Perform cell searches for any contraband daily

Correctional Officer Texas Department of Criminal Justice (Polunsky Unit) Livingston, TX January 2020- September 2021

● Restrain combative inmates when necessary

● Write incident reports

● Conduct formal head counts on inmates

● Oversee inmates to ensure they are safe, secure, and supervised

● Perform cell searches for any contraband daily

Correctional Officer Management and Training Corporation Cleveland, TX October 2019- September 2021

● Restrain combative inmates when necessary

● Respond to emergencies and perform first aid

● Use deadly force (firearms or chemical agents) when needed

● Read, review and evaluate offender records

● Conduct formal head counts on inmates

● Maintain records of all cell searches for contraband Specialist Home Depot Conroe, TX February 2015- September 2019

● Frequent interactions with customers delivering a positive user experience

● Offer color matching expertise and paint product selective advice

● Maintain awareness of all promotions and advertisement Outside Sales Rep Imagine and Design Splendora, TX October 2018- June 2019

● Travel within sales territory to meet prospects and customers

● Conduct daily calls and face-to-face meetings with customers

● Educate customers on how products or services can benefit them financially and professionally

● Maintain records of all sales leads and customer accounts

Receptionist/Cashier Martin Chrysler Dodge Jeep Ram Cleveland, TX February 2014 - December 2014

● Receive visitors at the front desk by greeting, welcoming, and directing them appropriately

● Answer switchboard and forwarding incoming phone calls

● Receive and sorting daily mail

● Process cash transactions with customers

Receptionist Anderson Ford Mercury Cleveland, TX August 2012 - June 2013

● Create and manage both digital and hardcopy filing systems for all partners

● Greet clients as soon as they arrive and connect them with the appropriate party

● Answer the phone in a timely manner and direct calls to the appropriate offices

OFFICE AND COMPUTER SKILLS

● Proficient in Microsoft Office, including Word, Excel, Outlook, OneNote and PowerPoint

● General office applications

● QuickBooks bookkeeping software

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